Nava PBC
via Greenhouse
Sr. Program Manager
This is the employer's own posting, not a copy on a job board.
What we know
Is it still open?
Confirmed still open
Last checked 1d ago — checked against the employer's own applicant tracking system, which is the company answering directly.
We re-read the employer's own applicant tracking system and the posting was still there. That is the company answering directly.
How old is it?
Posted 11d ago
The date the source published, not the day we noticed it (2026-09-03). Last seen at its source 2h ago.
Is it remote?
Remote
That is the location the employer filed this posting under. Quoted as written — we do not re-word the source's own location.
Who may apply?
Not stated
The description states no restriction of its own. This is the source's own tag.
Pay
$157.5k–177.3k/yr
Read out of the job description by us, not from a structured field. Shown in the posting's own currency and period; we never convert.
Skills named in the ad
Recognised terms only, from a fixed vocabulary — this is what CV matching compares against.
Carried by 1 source
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greenhouse employer's own board first seen 11d ago · last seen 2h ago
The listing
About Nava
Position summary
Nava is at the forefront of reimagining how our government serves its people, and we’re looking for a Program Manager to lead the delivery and client engagement efforts on a group of strategic contracts.
At Nava, members of the Program leadership team are responsible for client trust and relationships, team clarity and health, staffing, contract management / profit & loss, and organic growth. Details are in the What You'll Do section below.
Nava's Program Managers have 10+ years of experience overseeing delivery outcomes and client relationships for a set of large-sized projects to create positive delivery environments.
What you'll do
- Exceed the expectations of our government partners by cultivating strong, trusting relationships and maintaining high situational awareness at the agency level
- Proactively detect risks and work collaboratively with the delivery team and program stakeholders to effectively resolve them (issues can span delivery, process, culture, expectation setting, staffing, contract milestones, finances)
- Engage our clients on a continuing basis to ensure their needs are met or exceeded, understand their vision, collaboratively solve issues, and communicate our progress transparently
- Maintain awareness of the broader project landscape and potential for new opportunities and risks and grow your program accordingly with surge contract line item numbers (CLINs), option years, and negotiations with subcontractors.
- Collaborate across projects and across the organization to proactively anticipate and solve problems across delivery
- Support the creation of delivery environments built on mutual trust between government partners and our team
- Scale efforts through a team of project managers and other functional delivery leads
- Manage all the contracts and finances on within your portfolio in coordination with the finance team and coordinate necessary contract modifications
- Set and uphold standards for delivery excellence and client service
- Apply Nava's policies and guidance at the program level (E.g. utilization guidance)
- Participate in developing on and delivering company objectives and key results
Required skills
- Must have experience with Custom Software or Cloud infrastructure programs/projects
- Experience working with or for state government agencies, with solid understanding of government contracting, compliance, and importance of audit trails
- Experience with leading and growing agile development teams and the challenges of managing a project at scale, whether you inherited that team or built it from scratch
- Ability to demonstrate experience leading large-scale projects with significant complexity, including managing milestones, dependencies, and integrations with significant risk, uncertainty or scale
- Experience using agile frameworks like scrum, kanban, or SAFe and familiarity with agile development practices such as continuous integration and continuous delivery
- You are an empathetic communicator and relationship builder – you take a service-oriented approach to supporting the program team and our clients
- Adaptable problem solving and ability to deal with multi-dimensional challenges involving many organizations, processes, cultures, and technologies
- You are highly organized and care deeply about building and growing a sustainable, culture-conscious business
- A strategic approach to delivery planning and contract management over the medium-term and long-term
- An iterative approach to execution that emphasizes rapid team progress
- Ability to maintain broader situational awareness beyond the immediate team
- Excellent written and verbal communication skills
Desired skills
- Previous experience in managing Paid Family Leave Benefits Programs, either in-house or as a vendor
- Experience working closely with or inside state government (or local government of major cities like NYC, LA, Chicago, or Houston)
- Proven track record of building and leading high-performing, agile technology teams of 50+ staff
- Experience launching new production systems with high public visibility
- Experience with long term, complex, and ambiguous IT modernization efforts
- Experience with using common project management tools like Jira and Confluence
- Track record of introducing and expanding agile transformation and pursuing best practices in project management with clients and stakeholders
- Experience managing projects that provide production operations and support alongside ongoing product/feature development