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Huzzle via Workable

Junior Client Success Manager - Education

junior South Africa
still open verified 6h ago posted 174d ago checked 1h ago
Apply at apply.workable.com

This is the employer's own posting, not a copy on a job board.

What we know

Is it still open?

Confirmed still open

Last checked 6h ago — checked against the employer's own applicant tracking system, which is the company answering directly.

We re-read the employer's own applicant tracking system and the posting was still there. That is the company answering directly.

Check this listing's status as JSON

How old is it?

Posted 174d ago

The date the source published, not the day we noticed it (2026-03-25). Last seen at its source 1h ago.

Is it remote?

Marked remote on the employer's board

Their board carries a remote setting on this posting — a field they filled in, not wording we read. The location field names somewhere specific, which is usually where the team or the entity sits.

Who may apply?

South Africa

The description states no restriction of its own. This is the source's own tag.

Pay not stated

Similar roles pay €1,350–1,625/mo

Middle 50% of 23 listings that do state pay — Customer · all levels · EMEA · EUR/month. This employer has published no salary; this is what comparable listings we hold disclose, never converted between currencies or periods. How this is calculated.

Skills named in the ad

Account ManagementCRMMentoringOnboarding

Recognised terms only, from a fixed vocabulary — this is what CV matching compares against.

Carried by 1 source

The listing

About Huzzle

At Huzzle, we connect high-performing professionals with global companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries like SaaS, MarTech, FinTech, and EdTech. We match top sales talent to full-time remote roles where they’re hired directly into client teams and provided ongoing support by Huzzle.

Role Type: Full-time

Engagement: Independent Contractor

Job Summary

We are looking for a Junior Client Success Managers to manage and support students throughout their journey to securing medical school offers.

This is a high-impact, client-facing remote role where you will act as a trusted advisor to students and their families, ensuring programme success, driving retention, and contributing to revenue growth through upselling.

You will also take on light leadership responsibilities, mentoring junior support staff and owning the overall client experience.

Key Responsibilities

  • Manage a portfolio of students, guiding them from onboarding to medical school acceptance
  • Ensure high client satisfaction through proactive communication and structured support
  • Reduce churn and minimise refunds by identifying risks early and resolving concerns
  • Drive upsell opportunities
  • Collect testimonials, success stories, and case studies from successful students
  • Coordinate with internal teams to ensure seamless delivery of programmes
  • Act as a point of contact for both students and parents when required
  • Support and mentor 1–2 junior team members, acting as a mini team leader
  • Track progress and maintain accurate records using CRM and internal tools

Requirements

  • 2+ years of experience in Client Success, Customer Support, Account Management, or similar roles
  • Background in education, teaching, healthcare (e.g., nursing), or student support is highly preferred
  • Strong communication and relationship-building skills (client-facing experience essential)
  • Proven ability to manage multiple clients and deliver high satisfaction outcomes
  • Experience handling objections, retention, or upselling is a strong advantage
  • Highly organised with strong attention to detail and follow-through
  • Comfortable working in a fast-paced, target-driven environment
  • Experience with tools such as Slack, Notion, Zoom, and Google Drive
  • Leadership potential or prior experience mentoring junior staff

Benefits

💻 Fully Remote: Work from anywhere with international teams

🚀 Career Growth: Join companies in SaaS, MarTech, and B2B services

🤝 Peer Community: Connect with high-performing sales professionals in our network

🧭 Ongoing Support: Receive guidance from Huzzle before and after placement

💰 Tailored Compensation: Salaries vary by client and candidate preference — we’ll match you with options that fit your goals

Apply at apply.workable.com