Operations Manager (Short-Term Rental / Hospitality)
This is the employer's own posting, not a copy on a job board.
What we know
Is it still open?
Confirmed still open
Last checked 7h ago — checked against the employer's own applicant tracking system, which is the company answering directly.
We re-read the employer's own applicant tracking system and the posting was still there. That is the company answering directly.
How old is it?
Posted 169d ago
The date the source published, not the day we noticed it (2026-03-30). Last seen at its source 1h ago.
Is it remote?
Marked remote on the employer's board
Their board carries a remote setting on this posting — a field they filled in, not wording we read. The location field names somewhere specific, which is usually where the team or the entity sits.
Who may apply?
South Africa, Mexico, Costa Rica, Colombia, Philippines, Dominican Republic
The description agrees: it names South Africa, Philippines, Pakistan, Mexico, Colombia.
What the ad says
…Work from anywhere in South Africa, Philippines, Pakistan, Mexico or Colombia with international teams 🚀 Career Growth: Join companies in SaaS, MarTech, and B2B services 🤝 Peer Community: Connect with…
Pay not stated
Similar roles pay $1,250–1,975/mo
Middle 50% of 15 listings that do state pay — Operations · all levels · Mexico · USD/month. This employer has published no salary; this is what comparable listings we hold disclose, never converted between currencies or periods. How this is calculated.
Skills named in the ad
Recognised terms only, from a fixed vocabulary — this is what CV matching compares against.
Carried by 1 source
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workable employer's own board first seen 10d ago · last seen 1h ago
The listing
About Huzzle
At Huzzle, we connect exceptional B2B sales professionals with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries such as SaaS, MarTech, FinTech, and EdTech. Unlike an outsourcing agency, we place you directly with a client where you’re hired in-house as a valued member of their team.
About the Company
Luxury short-term rental and hospitality company operating across the United States. They specialize in managing high-end vacation homes and delivering concierge-level guest experiences for both travelers and property owners.
With a strong operational foundation and an expanding portfolio in premium markets such as coastal California, Florida, and Arizona, the company is now scaling its internal team to support continued growth and operational excellence.
Job Type: Full-time
Location: Remote (Global)
Timezone: US (Flexible)
Job Summary
We are hiring a highly organized and proactive Operations Manager with experience in short-term rentals or hospitality to oversee day-to-day operations across a portfolio of luxury properties.
This role is ideal for someone who thrives in a fast-paced, entrepreneurial environment and takes full ownership of operational performance, guest experience, and system improvements.
Key Responsibilities
- Manage daily operations across multiple short-term rental properties
- Oversee cleaners, maintenance staff, and third-party vendors
- Handle guest communication, ensuring rapid response times (<5 minutes during active hours)
- Resolve guest issues efficiently while maintaining a high standard of service
- Coordinate property turnovers, inspections, and readiness
- Develop, document, and improve SOPs and operational systems
- Monitor and optimize operational KPIs including guest satisfaction (target: 4.8+ rating)
- Identify inefficiencies and implement scalable solutions
- Ensure all properties remain fully operational and guest-ready at all times
Requirements
- Proven experience in short-term rental, hospitality, or property management operations
- Strong written and verbal communication skills
- Excellent problem-solving ability under pressure
- Highly organized with strong attention to detail
- Ability to work independently and take full ownership of responsibilities
- Experience managing multiple properties simultaneously
- Familiarity with PMS platforms (e.g., Guesty)
- Experience with tools such as Slack, WhatsApp, Notion, or Asana
- Exposure to dynamic pricing tools (e.g., PriceLabs)
- Experience building SOPs and operational systems
- Basic understanding of revenue management in hospitality
Benefits
💻 Fully Remote: Work from anywhere in South Africa, Philippines, Pakistan, Mexico or Colombia with international teams
🚀 Career Growth: Join companies in SaaS, MarTech, and B2B services
🤝 Peer Community: Connect with high-performing sales professionals in our network
🧭 Ongoing Support: Receive guidance from Huzzle before and after placement
💰 Competitive salary