VirtuHire
via Workable
Sales & Customer Service Agent | Fully Remote - UK hours
This is the employer's own posting, not a copy on a job board.
What we know
Is it still open?
Confirmed still open
Last checked 4h ago — checked against the employer's own applicant tracking system, which is the company answering directly.
We re-read the employer's own applicant tracking system and the posting was still there. That is the company answering directly.
How old is it?
Posted 284d ago
The date the source published, not the day we noticed it (2025-12-05). Last seen at its source 3h ago.
Is it remote?
Marked remote on the employer's board
Their board carries a remote setting on this posting — a field they filled in, not wording we read. The location field names somewhere specific, which is usually where the team or the entity sits.
Who may apply?
South Africa
The description states no restriction of its own. This is the source's own tag.
Pay not stated
Similar roles pay $75.1k–140k/yr
Middle 50% of 42 listings that do state pay — Sales & Marketing · all levels · EMEA · USD/year. This employer has published no salary; this is what comparable listings we hold disclose, never converted between currencies or periods. How this is calculated.
Skills named in the ad
Recognised terms only, from a fixed vocabulary — this is what CV matching compares against.
Carried by 1 source
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workable employer's own board first seen 10d ago · last seen 3h ago
The listing
Our client in the UK is looking for a Sales & Customer Service Agent to support their business growth while delivering exceptional service to new and existing clients. This role blends inbound customer support with outbound sales and business development, ensuring clients receive fast, accurate, and professional assistance throughout their engagement with the company.
You will be the first point of contact for enquiries, manage client relationships, qualify leads, and support the sales pipeline. The ideal candidate understands how to speak to customers in the construction, property, and surveying sectors and is confident in both service and sales interactions.
Key Responsibilities
Customer Service & Client Support
- Respond promptly to inbound enquiries from property owners, developers, contractors, and homeowners.
- Assist clients in understanding which service best fits their needs.
- Maintain a high level of professionalism and client satisfaction at all times.
Sales & Business Development
- Qualify inbound leads and convert them into booked surveys or consultations.
- Proactively follow up with prospects via phone, email, and WhatsApp.
- Support outbound outreach campaigns as needed (targeting developers, contractors, architects, estate agents, etc.).
- Build and maintain strong long-term client relationships to drive repeat business and referrals.
Operational Support
- Update and manage CRM entries, leads, and pipeline stages.
- Coordinate with surveyors and the operations team to schedule appointments.
- Track sales metrics, conversion rates, and client engagement.
Requirements
- Proven experience in sales, customer service, or client-facing roles, ideally in property, construction, surveying, real estate, or related sectors.
- Strong communication and interpersonal skills with a professional, confident phone manner.
- Ability to quickly understand client needs and recommend the right service.
- Self-motivated, target-driven, and comfortable working independently.
- Strong organizational skills and the ability to manage multiple enquiries at once.
- Tech-savvy and comfortable using CRM tools.
- Must be available to work UK hours.