ReWorks Solutions
via Workable
Intake Specialist
This is the employer's own posting, not a copy on a job board.
What we know
Is it still open?
Confirmed still open
Last checked 9h ago — checked against the employer's own applicant tracking system, which is the company answering directly.
We re-read the employer's own applicant tracking system and the posting was still there. That is the company answering directly.
How old is it?
Posted 99d ago
The date the source published, not the day we noticed it (2026-06-08). Last seen at its source just now.
Is it remote?
Marked remote on the employer's board
Their board carries a remote setting on this posting — a field they filled in, not wording we read. The location field names somewhere specific, which is usually where the team or the entity sits.
Who may apply?
South Africa
The description agrees: it names South Africa.
What the ad says
…Location: Full-Time, Remote (South Africa)…
Skills named in the ad
Recognised terms only, from a fixed vocabulary — this is what CV matching compares against.
Carried by 1 source
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workable employer's own board first seen 10d ago · last seen just now
The listing
Position: Intake Specialist (ABA)
Working Hours: US Hours (9am-5pm EST)
Location: Full-Time, Remote (South Africa)
Salary: South African Rand (ZAR)
A compassionate and highly organized Intake Specialist is sought to support client intake operations within an ABA therapy environment. The successful candidate will be responsible for managing incoming referrals, providing a high-touch onboarding experience for families, coordinating intake processes, and ensuring timely communication throughout the onboarding journey. The ideal candidate possesses exceptional communication skills, strong attention to detail, and the ability to thrive in a fast-paced, client-focused environment.
Key Responsibilities
- Contact new referrals promptly and efficiently, ideally within established response time targets
- Guide families through the onboarding and intake process from referral to service initiation
- Provide exceptional customer service and support throughout the intake journey
- Maintain accurate and complete client records and documentation
- Coordinate with staffing, scheduling, and case management teams to facilitate successful onboarding
- Track referral progress and ensure all intake requirements are completed
- Follow up with families regarding documentation, appointments, and onboarding requirements
- Maintain confidentiality and compliance with healthcare documentation standards
- Support intake reporting and administrative workflows
- Ensure a positive experience for families while meeting productivity and performance targets
Requirements
- Bachelor’s degree (BA/BS) highly preferred
- Previous experience in customer service, intake coordination, healthcare administration, client onboarding, or administrative support preferred
- Strong empathy and communication skills required
- Excellent organizational and time-management abilities required
- Strong attention to detail and documentation accuracy required
- Ability to work in a fast-paced environment required
- Independent problem-solving skills required
- Ability to manage multiple cases and priorities simultaneously required
- Professional and compassionate communication style required
- Spanish language proficiency preferred
- Experience working in healthcare, ABA services, behavioral health, or client-facing environments preferred
- Proficiency in CRM systems, Microsoft Office, and Google Workspace preferred
- Ability to work independently in a remote environment
- Reliable internet connection and a suitable home office setup
Benefits
- Comfortable working U.S. hours
- Remote work from home
Fraud Disclaimer: ReWorks Solutions will never request payment during recruitment or require in-person office visits. All official communication will come from a ReWorks Solutions email address. Please verify any suspicious messages with our team directly.