Colibrix One
via Workable
Technical Support Specialist
This is the employer's own posting, not a copy on a job board.
What we know
Is it still open?
Confirmed still open
Last checked 1d ago — checked against the employer's own applicant tracking system, which is the company answering directly.
We re-read the employer's own applicant tracking system and the posting was still there. That is the company answering directly.
How old is it?
Posted 26d ago
The date the source published, not the day we noticed it (2026-08-20). Last seen at its source 1h ago.
Is it remote?
Marked remote on the employer's board
Their board carries a remote setting on this posting — a field they filled in, not wording we read. The location field names somewhere specific, which is usually where the team or the entity sits.
Who may apply?
Georgia, Kazakhstan, Serbia, Armenia
The description states no restriction of its own. This is the source's own tag.
Pay not stated
Similar roles pay €1,350–1,625/mo
Middle 50% of 12 listings that do state pay — Customer · all levels · Eastern Europe · EUR/month. This employer has published no salary; this is what comparable listings we hold disclose, never converted between currencies or periods. How this is calculated.
Skills named in the ad
Recognised terms only, from a fixed vocabulary — this is what CV matching compares against.
Carried by 1 source
-
workable employer's own board first seen 11d ago · last seen 1h ago
The listing
Join COLIBRIX ONE – Innovating the Future of Payments
At COLIBRIX ONE*, we’re building advanced, AI-powered payment technologies that support Payment Service Providers (PSPs), Electronic Money Institutions (EMIs), and neobanks across the EU and the UK. As a fully licensed Electronic Money Institution (FCA Reference No. 927920) and holder of a Financial Institution Licence issued by the MFSA, as well as a principal member of both VISA and Mastercard, we provide comprehensive, real-world financial solutions that include:
- Global card processing
- Digital wallet infrastructure
- Cross-border merchant accounts
- Alternative payment methods (APMs)
- Corporate accounts for legal entities
We’re a fast-growing team with a passion for innovation, security, and scalability. Our culture values curiosity, collaboration, and impact - and we’re looking for talented professionals who are ready to shape the future of fintech.
At COLIBRIX ONE, your work directly powers the digital economy. If you're eager to solve meaningful challenges and build with purpose, we’d love to hear from you.
About The role:
We’re looking for a technically skilled Technical Support Specialist to join our growing support team. This role is ideal for someone with a solid background in Linux administration, system monitoring, and hands-on troubleshooting. The ideal candidate is passionate about system reliability, enjoys automating routine tasks, and is comfortable working in a shift-based schedule. Experience in IT operations, FinTech, or payments infrastructure is a strong advantage.
Responsibilities:
- Provide timely technical support to internal teams and partners regarding system monitoring and service stability
- Maintain and use tools like Prometheus, Grafana, Loki, and Alertmanager
- Log, analyze, and categorize incidents in Jira Service Management, and escalate issues when needed
- Develop and maintain small automation tools (e.g., Python scripts, Telegram/Slack/Jira bots)
- Administer Linux servers: logs, access control, services, cronjobs
- Document recurring issues and solutions in Confluence
- Work with REST APIs to integrate with third-party systems
- Participate in a 24/7 shift rotation, including nights and weekends
Requirements:
- 1+ years of experience in technical support, operations, or system administration
- Strong command of the Linux CLI, logs, services, file permissions, and networking
- Experience working with monitoring and alerting systems
- Understanding of incident and problem management (ITIL or Jira workflows)
- Basic skills in Python scripting
- Experience with Telegram, Slack, or Jira bots is a strong plus
- Understanding of REST APIs
- Excellent written and verbal communication skills in English and Russian
- Willingness to work in a shift-based environment (including on-call)
- Attention to detail, excellent communication skills and ability to explain complex technical concepts in simple terms
Nice to Have:
- Experience in FinTech, acquiring, or payment systems
- Familiarity with Docker, CI/CD, or centralized logging systems (e.g., ELK, Jaeger)
- Hands-on contributions to automation or monitoring in production environments
What we offer:
- Opportunity to shape the future of fintech solutions within a growing company
- Collaborative, horizontal team structure that values your expertise and ideas
- Continuous learning and development opportunities to enhance your skills and career growth
- Competitive salary and benefits package
- Flexible work arrangements to support work-life balance
* Please note that this position is offered within the COLIBRIX ONE. Employment will be under the appropriate legal entity based on the role and location.