Alongside
via Workable
IT Support Engineer / IT Support Technician - Part-Time
This is the employer's own posting, not a copy on a job board.
What we know
Is it still open?
Not yet checked
Last checked 3h ago — checked against the employer's own applicant tracking system, which is the company answering directly.
The employer's own board was still advertising this when we last read it, though our own check is not current.
How old is it?
Posted 7d ago
The date the source published, not the day we noticed it (2026-09-08). Last seen at its source just now.
Is it remote?
Marked remote on the employer's board
Their board carries a remote setting on this posting — a field they filled in, not wording we read. The location field names somewhere specific, which is usually where the team or the entity sits.
Who may apply?
Portugal
The description states no restriction of its own. This is the source's own tag.
Pay not stated
Similar roles pay €65k–128.1k/yr
Middle 50% of 10 listings that do state pay — Engineering · all levels · Portugal · EUR/year. This employer has published no salary; this is what comparable listings we hold disclose, never converted between currencies or periods. How this is calculated.
Skills named in the ad
Recognised terms only, from a fixed vocabulary — this is what CV matching compares against.
Carried by 1 source
-
workable employer's own board first seen 7d ago · last seen just now
- posted 2026-09-15
The listing
Alongside is a Portuguese company that partners with international organizations to build and scale exceptional tech teams.
We are looking for an IT Support Engineer / IT Support Technician to provide remote support to a client in the UK, on a part-time and flexible basis.
Responsibilities
- Provide remote support to users in a Microsoft 365 environment.
- Provide support for Outlook, Teams, Office and Microsoft Defender.
- Manage users and permissions.
- Troubleshoot day-to-day IT issues.
- Set up and configure new PCs and software.
- Provide support for email security solutions, namely Mimecast.
- Remotely monitor endpoints using RMM tools, ideally NinjaOne.
- Support hardware management and ordering.
- Document basic IT processes.
Requirements
- Around 2-4 years of experience in IT Support, Helpdesk L2 or similar roles;
- Hands-on experience supporting Microsoft 365 environments;
- Good troubleshooting and problem-solving skills;
- Ability to work independently and provide effective support remotely;
- Good communication skills and a strong level of English, for interaction with the client;
- A proactive and service-oriented approach.
Nice To Have
Experience with any of the following will be considered a plus:
- Mimecast
- NinjaOne or other RMM platforms
- Cyber Essentials
- Microsoft Defender
- Endpoint and device management
Benefits
- Part-time engagement - approximately 10 hours per month
- 100% remote (based in Portugal)
- Flexible working hours
- International working environment
- Opportunity to work with modern Microsoft-based IT environments
If you're an experienced IT Support professional looking for a flexible, fully remote part-time opportunity, we'd be happy to hear from you.