1159 | Solution Engineer
This is the employer's own posting, not a copy on a job board.
What we know
Is it still open?
Confirmed still open
Last checked 2h ago — checked against the employer's own applicant tracking system, which is the company answering directly.
We re-read the employer's own applicant tracking system and the posting was still there. That is the company answering directly.
How old is it?
Posted 12h ago
The date the source published, not the day we noticed it (2026-09-15). Last seen at its source just now.
Is it remote?
Marked remote on the employer's board
Their board carries a remote setting on this posting — a field they filled in, not wording we read. The location field names somewhere specific, which is usually where the team or the entity sits.
Who may apply?
Belarus, Poland, Georgia, Armenia, Azerbaijan
The description states no restriction of its own. This is the source's own tag.
Pay not stated
Similar roles pay PLN 319k–368k/yr
Middle 50% of 25 listings that do state pay — Engineering · all levels · Poland · PLN/year. This employer has published no salary; this is what comparable listings we hold disclose, never converted between currencies or periods. How this is calculated.
Skills named in the ad
Recognised terms only, from a fixed vocabulary — this is what CV matching compares against.
Carried by 1 source
-
workable employer's own board first seen 2h ago · last seen just now
The listing
Intetics Inc., a global technology company providing custom software application development, distributed professional teams, software product quality assessment, and “all-things-digital” solutions, is seeking a highly skilled and experienced Solution Engineer to join our dynamic team on a full-time basis.
You will serve as the technical bridge between the customers and the product. In this role, you'll be responsible for ensuring customer success through expert technical guidance, seamless onboarding, and ongoing support. You'll work closely with customers to understand their needs, configure solutions that meet their goals, and help them maximize value from the platform.
Requirements
- 3+ years of experience in a customer-facing technical role (Solutions Engineering, Technical Account Management, Implementation, or similar)
- Strong technical aptitude with ability to quickly learn new technologies and systems
- Excellent communication skills — able to explain complex technical concepts to both technical and non-technical audiences
- Experience with data integration, APIs, and database concepts
- Proven track record of managing multiple customer projects simultaneously
- Strong problem-solving skills and attention to detail
- Customer-first mindset with a passion for helping others succeed
Would be a plus:
- Experience with SQL and data analysis
- Familiarity with cloud platforms (AWS, Azure, GCP)
- Background in software development or engineering
- Experience in a SaaS or B2B technology company
- Understanding of enterprise software implementation methodologies
Responsibilities:
- Customer Communication
- Serve as a primary point of contact for customer questions — understanding what the customer actually needs and explaining the answer clearly
- Know when and how to escalate an issue, and keep the customer informed
- Translate customer-reported issues into clear, reproducible write-ups for software engineers to investigate and fix
- Build strong relationships with technical and business stakeholders at customer organizations
- Proactively identify opportunities to improve customer experience and product adoption
- Customer Setup & Expansion
- Help with new customer onboarding: Configure accounts, setup data, validate data connections, and confirm setup meets the customer's goals
- Expand and reconfigure existing customer setups as their needs grow — new data, new use cases, additional users, or additional capabilities
- Partner with Sales to translate customer requirements into technical configuration
- Conduct technical discovery sessions to understand customer workflows and requirements
- Create and maintain technical documentation for customer implementations
- Technical Expertise & Problem Solving
- Troubleshoot technical issues and work with engineering teams to resolve complex problems
- Stay current on product features, capabilities, and best practices
- Develop deep understanding of customer use cases and industry-specific requirements
- Contribute to internal knowledge base and customer-facing documentation