Winning Assistants
via Workable
Medical Virtual Assistant (Spanish-English Bilingual) - Front Desk & Administrat
This is the employer's own posting, not a copy on a job board.
What we know
Is it still open?
Confirmed still open
Last checked 4h ago — checked against the employer's own applicant tracking system, which is the company answering directly.
We re-read the employer's own applicant tracking system and the posting was still there. That is the company answering directly.
How old is it?
Posted 23h ago
The date the source published, not the day we noticed it (2026-09-15). Last seen at its source just now.
Is it remote?
Marked remote on the employer's board
Their board carries a remote setting on this posting — a field they filled in, not wording we read. The location field names somewhere specific, which is usually where the team or the entity sits.
Who may apply?
Mexico, Argentina, Colombia, Venezuela, El Salvador
The description states no restriction of its own. This is the source's own tag.
Pay
$6–8/hr
Read out of the job description by us, not from a structured field. Shown in the posting's own currency and period; we never convert.
Skills named in the ad
Recognised terms only, from a fixed vocabulary — this is what CV matching compares against.
Carried by 1 source
-
workable employer's own board first seen 4h ago · last seen just now
The listing
Job Title: Medical Virtual Assistant (Spanish-English Bilingual) – Front Desk & Administrative Support
Position Type: Full-time
Work Hours: 8:00 AM – 5:00 PM (EDT)
Work Days: Monday to Friday
Salary: $6 – $8 per hour (depending on experience)
Job Code: [I-EPP]
Workplace: Remote
Scope of Work / Responsibilities
Our client is a U.S.-based healthcare practice that provides physical therapy services, focused on delivering patient-centered care and a smooth, professional front-desk experience. The Medical Virtual Assistant will support daily administrative and front-desk operations while serving as a key point of contact for patients.
Key responsibilities include:
- Greeting patients virtually and assisting with the check-in process. Conducting face-to-face patient interactions via tablet during check-in
- Collecting patient co-pays and deductibles and confirming patient details
- Answering inbound phone calls and responding to patient inquiries
- Scheduling, confirming, and managing patient appointments accurately
- Performing patient communication and follow-ups
- Supporting patient care coordination through remote administrative tasks
- Completing back-end administrative support as needed
- Entering and maintaining accurate patient data in the patient management system
- Using EMR/EHR systems (WebPT experience preferred)
- Remaining present in a virtual video conference room with camera on for the entire shift to support real-time collaboration
Requirements
- At least 1 year of experience in medical administration, healthcare support, or a healthcare front desk role (including virtual assistant experience)
- Prior and strong experience in handling patient scheduling and inbound calls in a healthcare setting.
- Proven experience collecting patient co-pays and deductibles, including discussing payments professionally and in a patient-friendly manner
- Comfortable using EMR/EHR systems (experience with WebPT is an advantage)
- Strong fluency in both English and Spanish is required. Able to communicate clearly, professionally, and empathetically with patients in both languages
- Must be confident being on camera and engaging patients in real time.Confident in tablet-based, patient-facing virtual interactions
- Proactive, reliable, and able to work independently
- Detail-oriented with strong organizational skills
- Proficiency in WebPT and Optimum is a plus
Basic Requirements
- Must be proficient in speaking and writing English very clearly
- Must have relevant work experience
- Be able to submit an NBI clearance and/or Local Police Clearance background check before onboarding [mandatory]
Technical Requirements
- Device: Reliable laptop or desktop computer.
- Internet: High-speed connection (minimum 15 Mbps).
- Audio: Noise-canceling headset.
- Video: Webcam for virtual meetings.
- Workspace: Quiet, professional environment.
Benefits
- Dedicated HR & Contractor Support Team: Access to world-class support for questions, guidance, contract matters, and client communication.
- Premium VPN Access (Optional): A secure VPN license can be provided upon request to enhance privacy and security for client-related tasks.
- HIPAA & Cybersecurity Training + Certification (Provided): Access to our internal HIPAA compliance training, cybersecurity modules, and certification to help you confidently handle PHI for U.S. healthcare clients.
- Top 1% VA Performance Training: Access to our proprietary training on communication, client management, productivity systems, and best practices to help you become a top-performing VA and increase long-term client retention.
- Client-Approved U.S. Holidays: Contractors may take U.S. holidays off according to the client’s needs and schedule.
- Client-Approved Paid or Unpaid Time Off: Time off may be granted by your client. Paid time off is optional and only if offered by the client.
- Access to Tools & Resources: Templates, workflow guides, productivity tools, and client-specific SOP support to help you perform at your best.
- Optional Performance-Based Incentives: Some clients may offer bonuses, incentives, or increased hours based on your performance.
These are optional resources and client-approved allowances available to you as an independent contractor. Any resources, training, or allowances listed are optional contractor perks and not employee benefits.