AI Governance Success Manager
This is the employer's own posting, not a copy on a job board.
What we know
Is it still open?
Confirmed still open
Last checked 1h ago — checked against the employer's own applicant tracking system, which is the company answering directly.
We re-read the employer's own applicant tracking system and the posting was still there. That is the company answering directly.
How old is it?
Posted 5h ago
The date the source published, not the day we noticed it (2026-09-15). Last seen at its source just now.
Is it remote?
USA Remote
That is the location the employer filed this posting under. Quoted as written — we do not re-word the source's own location.
Who may apply?
United States
The description states no restriction of its own. This is the source's own tag.
Pay
$160k–170k/yr
Read out of the job description by us, not from a structured field. Shown in the posting's own currency and period; we never convert.
Skills named in the ad
Recognised terms only, from a fixed vocabulary — this is what CV matching compares against.
Carried by 1 source
-
ashby employer's own board first seen 1h ago · last seen just now
The listing
The Credo AI Governance Platform operates as the trust layer for global enterprises focused on transforming their organizations with AI. It is powered by a knowledge graph that is updated by agents, enriched with global regulatory intelligence and curated business context, supported by Forward-Deployed Experts, giving enterprises a clear view of the risk profile behind every AI system. By making that risk visible, we enable teams to move quickly and confidently scale across systems to adopt compliant AI, faster and in a compliant manner.
About the Role
As an AI Governance Success Manager at Credo AI, you will guide customers in the enterprise-wide adoption of the Credo AI Governance Platform. You will lead account and project management through the lifecycle, drive platform adoption across teams, and ensure customers realize long-term value. As a trusted advisor and primary point of contact, you will align platform capabilities to customer needs, support success plans, and collaborate cross-functionally to deliver meaningful outcomes.
Key Responsibilities
Lead enterprise-wide adoption of the Credo AI Governance Platform; by managing projects and coordinating with internal teams to ensure successful and timely delivery.
Oversee all customer lifecycle activities, including delivering onboarding and training, coordinating support, leading business reviews, managing retention, supporting renewal and expansion, and driving advocacy.
Define and execute success plans aligned to customer goals and milestones to drive governance outcomes and long-term value.
Develop a deep understanding of customer priorities, decision-making dynamics, and success drivers to support long-term growth.
You Might Be a Good Fit If
You have 5+ years of experience in enterprise Customer Success, Account Management, or Implementation roles within B2B SaaS companies, with a track record of managing and growing large accounts.
You bring strong project management skills and have successfully led multiple concurrent customer engagements.
You are an excellent communicator who can articulate complex concepts to both technical and non-technical audiences and advocate effectively for customer needs.
You work well across functions and can align teams including Sales, Product, and Engineering to support customer success.
AI fluency or willingness to learn is a requirement.
Highly Desirable:
Prior work in a startup environment managing Fortune 500 customers.
Experience implementing GRC software.
Familiarity with AI governance frameworks and operationalizing governance workflows.
Compensation
The expected base salary range for this position is $160,000-$170,000 base. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position in the specified location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.
Location & Remote Culture
While this is a remote role and we're a fully distributed team, we routinely meet up in-person. We support individual members to coordinate in-person coworking whenever possible, and organize company-wide offsites multiple times a year. At Credo AI we value diversity, equity, and inclusion as core principles in our work environment, and the development of our product offerings, and we have implemented initiatives to foster and support these values.
Credo AI Benefits & Perks
Competitive Salary and Equity
Health: We offer health, dental, and vision coverage. We also offer an ergonomic benefit to cover the costs of equipment to help staff stay healthy while working, both in the office and at home.
Coworking: We will cover the cost of co-working spaces like WeWork and in-person meetups.
Unlimited PTO: Credo AI has unlimited time off to support our employees
Generous Parental Leave: We offer up to 12 weeks of paid parental leave.
401(k) plan for employees (US only)