Mercier Consultancy Group
via Workable
Icelandic Speaking Solutions Consultant - Work In Sofia, Bulgaria
This is the employer's own posting, not a copy on a job board.
What we know
Is it still open?
Confirmed still open
Last checked 2h ago — checked against the employer's own applicant tracking system, which is the company answering directly.
We re-read the employer's own applicant tracking system and the posting was still there. That is the company answering directly.
How old is it?
Posted 15h ago
The date the source published, not the day we noticed it (2026-09-16). Last seen at its source 2h ago.
Is it remote?
Marked remote on the employer's board
Their board carries a remote setting on this posting — a field they filled in, not wording we read. The location field names somewhere specific, which is usually where the team or the entity sits.
Who may apply?
Bulgaria, Iceland, Greece, Spain, Portugal
The description states no restriction of its own. This is the source's own tag.
Skills named in the ad
Recognised terms only, from a fixed vocabulary — this is what CV matching compares against.
Carried by 1 source
-
workable employer's own board first seen 2h ago · last seen 2h ago
The listing
Icelandic Speaking Solutions Consultant
About Mercier Consultancy Group
Mercier Consultancy Group is a premier international recruitment firm, specializing in connecting top-tier talent with industry-leading corporations across Europe. We pride ourselves on facilitating career-defining opportunities within the global Customer Support Services sector, ensuring our candidates find long-term professional success.
Job Overview
We are currently seeking a motivated professional for the Icelandic Speaking Solutions Consultant position in Bulgaria. This role is a unique gateway for those searching for Icelandic-speaking jobs, offering the chance to build a career in the dynamic Customer Support Services industry while enjoying a fully supported relocation experience.
Key Responsibilities
- Deliver exceptional customer experiences by managing inbound inquiries via phone, email, and chat.
- Provide expert solutions and technical assistance to Icelandic-speaking clients in the Customer Support Services sector.
- Maintain high levels of customer satisfaction by resolving complex issues with empathy and efficiency.
- Document all client interactions accurately within the internal CRM database to ensure high-quality service standards.
- Collaborate with cross-functional teams to escalate concerns and improve overall service processes.
- Participate in ongoing training to stay updated on product knowledge and service best practices.
- Contribute to team targets by maintaining high performance benchmarks in a fast-paced environment.
Requirements
- Native or fluent Icelandic (spoken and written) is mandatory for this role.
- Valid EU passport (mandatory).
- Professional proficiency in English for inter-departmental communication.
- Strong problem-solving skills and a passion for the Customer Support Services industry.
- Previous experience in a customer-facing role is highly preferred.
- Ability to adapt to new software and work on-site in Sofia, Bulgaria.
Benefits
What We Offer
- Competitive Monthly Salary.
- Fully Paid Training.
- Comprehensive Health Insurance.
- Fully Paid Relocation Package (flight, transfer, hotel).
- Attractive Monthly Performance Bonus.
- International work environment and career growth opportunities.
- And Much More...
Life in Bulgaria
Sofia, Bulgaria, is an emerging European hub, perfectly blending ancient history with a modern, cosmopolitan lifestyle. Those choosing to pursue one of our many jobs in Bulgaria will enjoy a mild climate, a vibrant social scene, and proximity to stunning mountain ranges and rich cultural landmarks. Living in Bulgaria provides a high quality of life with an affordable cost of living that allows you to enjoy all the city has to offer.
Your transition to this exciting Icelandic Speaking Solutions Consultant position in Bulgaria is fully managed by our experts. From the moment you arrive, you will be immersed in the local culture, enjoying world-class cuisine and a welcoming international expat community. Bulgaria is quickly becoming the destination of choice for professionals seeking growth, and we are proud to help you start your new journey here.
How to Apply
If you are ready to take the next step in your career and join a leading team in Sofia, click Apply Now to submit your application. We look forward to reviewing your profile and discussing this exclusive opportunity with you. Sincerely, Mercier Consultancy Group.