Overjet
via Ashby
SMB Customer Success Manager- Egypt Based
This is the employer's own posting, not a copy on a job board.
What we know
Is it still open?
Confirmed still open
Last checked just now — checked against the employer's own applicant tracking system, which is the company answering directly.
We re-read the employer's own applicant tracking system and the posting was still there. That is the company answering directly.
How old is it?
Posted 3h ago
The date the source published, not the day we noticed it (2026-09-18). Last seen at its source 1h ago.
Is it remote?
Marked remote on the employer's board
Their board carries a remote setting on this posting — a field they filled in, not wording we read. The location field names somewhere specific, which is usually where the team or the entity sits.
Who may apply?
Egypt
The description states no restriction of its own. This is the source's own tag.
Pay not stated
Similar roles pay €1,350–1,625/mo
Middle 50% of 23 listings that do state pay — Customer · all levels · EMEA · EUR/month. This employer has published no salary; this is what comparable listings we hold disclose, never converted between currencies or periods. How this is calculated.
Skills named in the ad
Recognised terms only, from a fixed vocabulary — this is what CV matching compares against.
Carried by 1 source
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ashby employer's own board first seen 1h ago · last seen 1h ago
The listing
Lead the Future of Dentistry.
Overjet is the world-leader in dental AI. Already, thousands of dental providers and insurers rely on our platform to deliver the best possible care. Now, we’re looking for talented people to fulfill our mission: improve oral health for all.
Overjet is where builders become leaders. Everyone here loves to make new things: new products, new partnerships, new content, and a new category of AI technology. And as Overjet grows ridiculously fast, so will you.
Simply put, there’s no better place to accelerate your career. Come join us!
The Role
We’re looking for a detail-oriented Customer Success Manager who will be responsible for ensuring the success and growth of our SMB customers using Overjet’s software platform. This person will be integral to the success of our private practice clients, with a focus on maximizing customer value, reducing churn, and solving complex challenges as they arise.
Responsibilities
Onboard new customers, guiding them through setup, training, and best practices to ensure successful adoption of the platform.
Build and maintain strong customer relationships, serving as the primary point of contact to understand goals, challenges, and usage patterns.
Proactively monitor customer health and engagement, identifying risks and opportunities to improve retention and expansion.
Provide product expertise and troubleshooting support, collaborating with support, product, and engineering teams to resolve issues efficiently.
Gather customer feedback and advocate internally, helping influence product improvements and ensuring the customer voice is represented across the organization.
Qualifications
Currently a practicing dentist in Egypt
3+ years of professional work experience. Experience in B2B SaaS owning a high volume book of business and / or in dentistry is preferred.
Excellent communication and interpersonal skills
Exceptional organizational skills
Excitement to learn about artificial intelligence and dentistry
Strong work ethic to achieve results in a high-growth startup environment