Client Service Associate
Posted 613 days ago, which is unusual. The employer's own board was still carrying it when we last read it, 2 hours ago.
This is the employer's own posting, not a copy on a job board.
What we know
Is it still open?
Confirmed still open
Last checked 2d ago — checked against the employer's own applicant tracking system, which is the company answering directly.
We re-read the employer's own applicant tracking system and the posting was still there. That is the company answering directly.
How old is it?
Posted 613d ago
The date the source published, not the day we noticed it (2025-01-10). Last seen at its source 2h ago.
Is it remote?
The listing says yes
The location field doesn't say remote, so our assessment is based on the title or the description. Read the listing before applying.
Who may apply?
Japan
The description states no restriction of its own. This is the source's own tag.
Pay not stated
Similar roles pay $1,200–1,400/mo
Middle 50% of 9 listings that do state pay — Customer · all levels · APAC · USD/month. This employer has published no salary; this is what comparable listings we hold disclose, never converted between currencies or periods. How this is calculated.
Skills named in the ad
Recognised terms only, from a fixed vocabulary — this is what CV matching compares against.
Carried by 1 source
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greenhouse employer's own board first seen 33d ago · last seen 2h ago
The listing
Overview:
The Client Service team connects Guidepoint’s clients with subject-matter experts to better inform their business decisions. They take the time to understand each client’s specific research needs and deliver the experts closest to the topic, often within hours.
Interview Process:
- Meet your Guidepoint Recruiter!
- Initial Candidate Screen
- Meet the Guidepoint Teams!
- Hiring Manager Interview
- Hiring Team Interview
- Mock Assessment
- Complete a stimulated client request and gain more insight into the role
- Mock Review Interview
- Interview Process Outcome
Who We Are:
- Team-oriented and collaborative
- Hard-working professionals who strive for excellence
- Built-in mentorship to help you drive and improve your project management and customer service skills, to deliver excellent results for clients
- Hands-on leadership to help you develop your career and provide opportunities for upward mobility within Guidepoint
- Guidepoint is passionate about your career growth: Check out our Client Service Career Trajectory.
What you will own:
- Work with Project Managers and other team members to develop strategies for satisfying each client project request
- Operate in a sales environment to identify the best experts to join our network who provide consultant for client projects
- Utilize LinkedIn, press releases, case studies and the internet to identify the best experts for clients to get their strategic or investment questions answered
- Screen experts for their suitability for specific client projects and create professional profiles for client consideration
- Operate with a global teamwork mentality that leads to building and maintaining strong relationships with other Guidepoint employees, offices, and Advisors
Experience you will bring:
- Bachelor’s degree or above
- Previous internship, volunteering or extracurriculars
Skills you will bring:
- Desire to work in a sales/ lead generation role that is KPI and metrics-driven
- Ability to work in a fast-paced entrepreneurial environment
- Excellent time management and organizational skills
- Outgoing personality with the ability to speak with people at all professional levels
- Intellectual curiosity and desire to learn
- Excellent written and verbal communication skills in Japanese and English
- Demonstrated ability to work both individually and as part of a team
What We Offer:
Client Service Associates can earn up to ¥7,180,000 (for strong performance) over a twelve-month period. The compensation package consists of an annual base salary which includes a fixed overtime allowance, and variable compensation linked to individual performance.
- Hybrid work environment, 2 days work from home