Operations Manager (US Staffing & Offshore Teams)
This is the employer's own posting, not a copy on a job board.
What we know
Is it still open?
Confirmed still open
Last checked 2d ago — checked against the employer's own applicant tracking system, which is the company answering directly.
We re-read the employer's own applicant tracking system and the posting was still there. That is the company answering directly.
How old is it?
Posted 57d ago
The date the source published, not the day we noticed it (2026-07-20). Last seen at its source just now.
Is it remote?
Remote Philippines
That is the location the employer filed this posting under. Quoted as written — we do not re-word the source's own location.
Who may apply?
Philippines
The description agrees: it names Philippines.
What the ad says
…Location: Philippines (Remote)…
Pay not stated
Similar roles pay A$1,675–2,250/mo
Middle 50% of 19 listings that do state pay — Operations · all levels · Philippines · AUD/month. This employer has published no salary; this is what comparable listings we hold disclose, never converted between currencies or periods. How this is calculated.
Skills named in the ad
Recognised terms only, from a fixed vocabulary — this is what CV matching compares against.
Carried by 1 source
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ashby employer's own board first seen 32d ago · last seen just now
The listing
Position Type: Full Time
Location: Philippines (Remote)
Schedule: Monday - Friday, 8am-5pm PST
About the Company
Our client is a fast-growing, highly technical CFO and controllership services firm serving the trades industry. With a strong remote team in the Philippines and US, they deliver deeply embedded, practitioner-style advisory services for their clients. For a few specialized roles; they place global talent directly with their client. As they scale, their focus is on preserving their unique culture, fostering human capital, and leveraging AI-driven systems to enhance their service.
About the Role
The Operations Manager is a visionary leader responsible for ensuring operational excellence across our client's teams while maintaining and nurturing our warm, growth-oriented culture. This role balances people leadership with strategic oversight, supporting team development, employee engagement, and long-term organizational growth. The Operations Manager will act as a mentor, advocate, and developer for the team, particularly their Philippine-based staff, ensuring alignment with company values, processes, and client commitments.
Responsibilities
Lead, coach, and develop a team of managers and senior staff, focusing on culture, employee growth, and retention.
Partner with the CEO to translate company vision into actionable growth and development plans for individuals and teams.
Serve as the primary advocate and voice for the Philippine team, ensuring communication, support, and engagement.
Oversee operational workflows, ensuring effective utilization of ClickUp and other systems for task management and client deliverables.
Support change management initiatives, introducing new processes and technologies while minimizing disruption and fear.
Identify and cultivate emerging talent, creating clear pathways for growth and leadership.
Ensure client expectations are met while maintaining employee wellbeing and engagement.
Collaborate with HR on escalated employee matters, coaching, and performance management.
Competencies and Qualifications
Must-Have
Proven experience leading and scaling remote teams, ideally in operations, accounting, or technical services.
Deep understanding of team dynamics, people development, and culture preservation.
Strong organizational skills with experience managing multiple concurrent priorities.
Experience in change management, operational strategy, and workflow optimization.
High emotional intelligence and ability to navigate sensitive employee situations.
Familiarity with ClickUp or equivalent project/task management platforms preferred.
Comfortable with hybrid US–Philippine work models and PST overlap.
Background in a boutique or startup environment, ideally with experience breaking away from corporate bureaucracy.
What We Offer
100% Remote Work
13th Month Pay
Healthcare (HMO)
Paid SSS and PhilHealth
Paid Holidays and PTO Accrual
Application Process
We understand that searching for a new job can be challenging, and we’re here to support you every step of the way. Our goal is to make the process as transparent and respectful as possible.
Typically, the interview process includes a Recruiter Interview, Client Interview, and Practical Test, but this may vary depending on the role. Throughout each stage, we’ll keep you informed and provide feedback as quickly as we can, ensuring you feel valued and supported throughout your journey with us.
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