OKX via Greenhouse

VIP Relationship Manager, Vietnam

Level not stated Vietnam

still open verified 1d ago posted 31d ago checked just now

Apply at job-boards.greenhouse.io

This is the employer's own posting, not a copy on a job board.

What we know

Is it still open?

Confirmed still open

Last checked 1d ago — checked against the employer's own applicant tracking system, which is the company answering directly.

We re-read the employer's own applicant tracking system and the posting was still there. That is the company answering directly.

Check this listing's status as JSON

How old is it?

Posted 31d ago

The date the source published, not the day we noticed it (2026-08-14). Last seen at its source just now.

Is it remote?

Vietnam (Remote)

That is the location the employer filed this posting under. Quoted as written — we do not re-word the source's own location.

Who may apply?

Vietnam

The description states no restriction of its own. This is the source's own tag.

Carried by 1 source

greenhouse employer's own board first seen 29d ago · last seen just now

The listing

Who We Are

At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.

OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.

Across our multiple offices globally, we are united by our core principles: We Before Me, Do the Right Thing, and Get Things Done. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.

About the Opportunity

This role offers the chance to drive OKX’s growth in high-value markets while building long-term relationships with influential clients. You will play a key part in shaping our VIP strategy, helping to expand OKX’s footprint across the local market.

What You’ll Be Doing

Manage relationships with VIP clients in the local market.
Cultivate and strengthen relationships with existing clients through consistent communication and rapport-building efforts.
Develop and implement customer service processes and systems, including management rules and monitoring of key customer status.
Analyze client behavior to identify unspoken needs and prepare key customer analysis reports.
Collaborate with stakeholders across departments to deliver optimal service solutions and experiences.
Drive growth of potential clients through product offerings, offline marketing activities, events, and campaigns.
Partner with marketing teams to enhance brand awareness and drive leads and conversions among VIP tiers.
Maintain accurate data and information for weekly updates and analysis.

What We Look For In You

4+ years of experience in sales and client services functions within the international financial sector, preferably in banking or investments.
Proven track record of managing client portfolios including institutional clients, high net-worth individuals, and private bank customers.
Experience working with trading platforms or exchanges is highly advantageous.
Strong communication and written skills in both English and Vietnamese to effectively communicate with Vietnamese-speaking stakeholders in the local market.
Ability to thrive under pressure and meet tight deadlines while maintaining excellent multitasking skills

Perks & Benefits

Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
More that we love to tell you along the process!

Notice:

All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website.

Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX's Candidate Privacy Notice.