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Binance via Lever

Institutional Client Services (LATAM - 12 Month Contract)

Level not stated Brazil
still open verified 1d ago posted 20d ago checked 2h ago
Apply at jobs.lever.co

This is the employer's own posting, not a copy on a job board.

What we know

Is it still open?

Confirmed still open

Last checked 1d ago — checked against the employer's own applicant tracking system, which is the company answering directly.

We re-read the employer's own applicant tracking system and the posting was still there. That is the company answering directly.

Check this listing's status as JSON

How old is it?

Posted 20d ago

The date the source published, not the day we noticed it (2026-08-26). Last seen at its source 2h ago.

Is it remote?

Marked remote on the employer's board

Their board carries a remote setting on this posting — a field they filled in, not wording we read. The location field names somewhere specific, which is usually where the team or the entity sits.

Who may apply?

Brazil

The description states no restriction of its own. This is the source's own tag.

Skills named in the ad

Incident Management

Recognised terms only, from a fixed vocabulary — this is what CV matching compares against.

Carried by 1 source

The listing

About Binance VIP & Institutional Team 

Built by the world's largest digital asset exchange by trading volume, Binance VIP and Institutional offers access to digital asset solutions for VIP clients and institutions. We work closely with a wide range of market participants, including individual traders, high-frequency trading (HFT) and proprietary trading firms, hedge funds, asset managers and family offices, market makers and brokers, investment banks, corporations, fintech firms, and more. Join us to be part of a team that provides top-tier services to the most influential players in the crypto industry.

Responsibilities

    *Please note, this is a 12 month contract role 

  • Serve as the point of contact supporting our highest value customers and institutions on Binance’s various products

  • Provide dedicated and prompt support to our institutional and VIP customers via different communication channels

  • Provide sufficient guidance and support to VIP customers on integrating and using Binance’s system including the use of API

  • Being the first line support for all account and system related issuesServe as the representative of VIP customers to internal teams including account, finance, risk and products

  • Collect customer feedback and manage projects to realise the product change requirements

  • Provide system and product updates to customers to ensure they are aware of all the major changes in time

Requirements

  • Minimum of 3 years of relevant experience in a client/trading desk support role in financial services

  • Solid understanding of trading platforms and exchange, including knowledge of trading orders and execution processes

  • Playing a client manager role and able to support client’s growth and business developmentUnderstanding of crypto derivative trading products

  • Outstanding problem solving skills with the ability to resolve issues under high pressure

  • Excellent communication skills to facilitate cross departmental communication

  • Able to participate in an on-call rotation, as required by the business

  • English is mandatory to coordinate with overseas partners and stakeholders

  • Hands-on experience in API trading is a strong plus

  • Understanding of cryptocurrency concepts, e.g. blockchain transactions, is a strong plus

  • Knowledge of derivative and other trading products is a strong plus, e.g. knowledge of futures

Apply at jobs.lever.co

At Binance