Technical Sales Engineer

Position Overview  

We're looking for a Technical Sales Engineer to serve as the deep technical backbone of our Sales Engineering team. Our SEs are value engineers — they own the business case, run discovery, and lead the sales-facing relationship. This role exists to make sure they never have to go it alone on the hardest technical questions: security architecture, cloud infrastructure, data fabric, and system integration.  

You won’t run the sales cycle. You’ll be the person the team calls in when a prospect’s CISO wants to talk encryption-at-rest, when an IT director wants to whiteboard the integration architecture, or when a technical evaluation needs someone who can speak fluently and credibly about how our platform is actually built. This is a highly technical, highly visible role — internally as the team’s go-to expert, and externally as the voice of technical credibility in our most complex deals.

Work Arrangement: ​Remote​  

This role requires the individual to be based in ​Flexible across U.S. time zones​ time zone

Responsibilities 

Customer-facing technical expertise 

• Join customer and prospect calls as the technical deep-dive resource when security, architecture, infrastructure, or integration questions exceed the SE’s scope or require specialist-level depth
• Lead or co-lead technical evaluation sessions on cloud architecture, security posture, data architecture, and system integration
• Respond to the technical sections of RFPs/RFIs — security questionnaires, architecture diagrams, compliance documentation, integration specifications
• Address security and compliance questions from prospects and clients (e.g., ISO 27001, SOC 2, data residency, encryption, identity/access management) 

Team Enablement 

• Serve as the go-to technical resource for the entire SE team, regardless of which product pillar a given SE covers
• Build and maintain technical reference material (architecture diagrams, security FAQs, integration playbooks) the SE team can draw on independently
• Coach SEs on how to handle first-line technical questions themselves, escalating only what genuinely needs specialist depth
• Keep the team current as the platform’s underlying architecture, cloud infrastructure, or data capabilities evolve 

Cross-functional & technical ownership 

• Maintain deep working knowledge of our Microsoft Azure cloud environment, platform architecture, data fabric, and API/integration layer
• Partner with Product and Engineering to stay ahead of architectural changes, new integrations, and platform roadmap
• Liaise with Security, Compliance, and IT teams to keep customer-facing technical answers accurate and current
• Represent the technical function credibly in front of client IT, security, and infrastructure teams — often the most technical audience in the room
• Perform other duties as assigned to support departmental and company objectives.​ 

Qualifications  

• ​​Bachelor's Degree​ Computer Science, Engineering, or related technical field, or equivalent experience 
• 5+ years a technical pre-sales, solutions architecture, or systems architecture role, ideally supporting enterprise SaaS sales to large/complex organizations 
• Demonstrated experience answering deep technical questions from IT, security, and infrastructure stakeholders — not just product demos 
• Experience across a full platform/technical stack rather than a single narrow specialty 
• Strong, current knowledge of Microsoft Azure (architecture, security, identity, networking). Microsoft Azure certification preferred 
• Working knowledge of data fabric / data architecture concepts and how they apply to enterprise SaaS platforms 
• Solid grounding in cloud security frameworks and compliance standards (ISO 27001, SOC 2, data residency/privacy requirements) 
• Strong understanding of APIs, integration patterns, and how enterprise systems connect to a SaaS platform 
• Strong ability to read and explain architecture diagrams to both technical and semi-technical audiences 
• Experience translating deep technical concepts into language a CFO, general counsel, or IT director can each act on 
• Comfortable being the most technical person in the room without needing to own the sales relationship 
• Strong collaborator — this role succeeds by making the whole SE team better, not by working in isolation 
• Excellent written and verbal communication; able to produce clear technical documentation 
• Ability to travel up ​25–50%​ as business needs require and for customer engagements