Rehire
via Ashby
Bilingual Operations Manager
This is the employer's own posting, not a copy on a job board.
What we know
Is it still open?
Confirmed still open
Last checked 23h ago — checked against the employer's own applicant tracking system, which is the company answering directly.
We re-read the employer's own applicant tracking system and the posting was still there. That is the company answering directly.
How old is it?
Posted 33d ago
The date the source published, not the day we noticed it (2026-08-12). Last seen at its source just now.
Is it remote?
Marked remote on the employer's board
Their board carries a remote setting on this posting — a field they filled in, not wording we read. The location field names somewhere specific, which is usually where the team or the entity sits.
Who may apply?
Argentina
The description states no restriction of its own. This is the source's own tag.
Pay not stated
Similar roles pay $124.4k–162.7k/yr
Middle 50% of 78 listings that do state pay — Operations · Manager · Americas · USD/year. This employer has published no salary; this is what comparable listings we hold disclose, never converted between currencies or periods. How this is calculated.
Skills named in the ad
Recognised terms only, from a fixed vocabulary — this is what CV matching compares against.
Carried by 1 source
-
ashby employer's own board first seen 11d ago · last seen just now
The listing
At Rehire, we are supporting a fast-growing international company in the search for an Operations Manager to take ownership of a high-volume client support operation and lead its day-to-day performance.
We’re looking for a hands-on, highly organized professional who can lead a small operations team while remaining deeply involved in client support, troubleshooting, and problem-solving. This role is ideal for someone who thrives in fast-paced environments, takes ownership when issues arise, and can independently keep an operation running smoothly.
Key Responsibilities:
Lead and supervise the daily performance of the Operations team, ensuring tasks are completed accurately and on time.
Act as the main escalation point when team members encounter complex client or operational issues.
Handle complex or sensitive client conversations directly when necessary.
Troubleshoot operational, account-related, payment, platform, and technical issues.
Coordinate with external suppliers and internal stakeholders to resolve escalated cases.
Monitor the team’s workload, priorities, response quality, and overall performance.
Identify recurring issues, escalate critical situations, and recommend process improvements.
Onboard, train, coach, and support team members.
Maintain visibility over ongoing client cases and ensure appropriate follow-up until resolution.
Use internal tools and communication channels to keep operations organized and properly documented.
Take ownership of the department so senior management can focus on other areas of the business.
Requirements:
Proven 3+ years’ experience as an Operations Manager, Customer Support Manager, Customer Success Manager, Team Leader, or similar role. (Required).
Bilingual English, both written and spoken (C2/C1 Level). (Mandatory)
Experience working with Meta Ads Paid Media platform. (Desired)
Previous experience leading and supervising teams in fast-paced environments.
Strong customer support experience, including handling escalations and complex client situations.
Ability to manage a high volume of simultaneous conversations and priorities.
Excellent troubleshooting, problem-solving, and decision-making skills.
Strong sense of ownership and ability to operate independently with limited supervision.
Excellent written communication skills and ability to communicate quickly and clearly through chat.
Comfortable learning new digital platforms and troubleshooting technical issues.
Strong organizational and time-management skills.
About the Position:
· Location: 100% remote
· Work schedule: Monday to Friday, from 6:00 AM to 3:00 PM (GMT-3).
· Employment Type: Contractor
· Competitive salary and growth opportunities in a global environment.
If you meet the requirements and are interested in this exciting opportunity, apply at www.rehire.ar/jobs and send us your CV!