Customer Deployment Engineer | Radiology | India
This is the employer's own posting, not a copy on a job board.
What we know
Is it still open?
Confirmed still open
Last checked 1d ago — checked against the employer's own applicant tracking system, which is the company answering directly.
We re-read the employer's own applicant tracking system and the posting was still there. That is the company answering directly.
How old is it?
Posted 49d ago
The date the source published, not the day we noticed it (2026-07-28). Last seen at its source 2h ago.
Is it remote?
Marked remote on the employer's board
Their board carries a remote setting on this posting — a field they filled in, not wording we read. The location field names somewhere specific, which is usually where the team or the entity sits.
Who may apply?
India
The description states no restriction of its own. This is the source's own tag.
Pay not stated
Similar roles pay $6,750–7,250/mo
Middle 50% of 9 listings that do state pay — Engineering · all levels · India · USD/month. This employer has published no salary; this is what comparable listings we hold disclose, never converted between currencies or periods. How this is calculated.
Skills named in the ad
Recognised terms only, from a fixed vocabulary — this is what CV matching compares against.
Carried by 1 source
-
ashby employer's own board first seen 11d ago · last seen 2h ago
The listing
What we’re about
At Harrison.ai, we’re redefining what’s possible in healthcare. Through our diagnostic AI solutions, we’re building tools that support clinicians to deliver earlier, more accurate diagnoses and raise the standard of care for millions of patients worldwide.
Our mission is bold but simple: to scale global healthcare capacity and create a fairer, healthier world. By using AI as a co-pilot for clinicians, we’re tackling one of healthcare’s biggest challenges, the shortage of human expertise, and giving every patient the chance to access timely, high-quality care, no matter where they live.
Because while we’re building cutting-edge AI, what we’re really building is hope—that everyone can access the healthcare they deserve.
And we’re just getting started.
About Your Role
We are in an exciting phase of rapid growth at Harrison.ai and as we continue to grow, we have identified the need to find technically astute deployment engineers to join the Asia team to help the planned expansion of our company and our deployment strategies globally as new products are brought to market.
Customer Deployment Engineers at Harrison.ai are responsible for ensuring our customers, partners, and internal teams receive the best deployment experience for the integration, training, and use of our enterprise solutions. You will primarily perform remote installation and configuration, plus remote support troubleshooting and issue resolution during a project. You will also provide customer and partner training. This role is key to delivering great customer experiences through successful implementations and a clean handover to business-as-usual support. Our team also provides systems and demos to internal cross-functional teams.
By joining our exciting, agile, and fast-growing organisation, you will be given the autonomy and rare opportunity to truly make your mark on our services and help us establish ourselves globally with a strong client base. In doing so, you will play a vital role in helping us achieve our goal of scaling medical AI globally to improve patient outcomes and make a positive impact for the world.
What You'll Do:
Deployment & Technical Tasks
Deploy Harrison.ai solutions, including software installation, configuration, and system testing.
Remotely build, configure, and manage Ubuntu Linux enterprise systems.
Work with our healthcare industry vendor partners to create and maintain integrations for our customer base.
Implement and design integrations with our partners using messaging standards like RESTful APIs and HL7.
Maintain and manage test environments for problem replication.
Provide systems and demos to internal cross-functional teams and for client demonstrations.
Project & Customer Management
Collaborate with customers to validate the proposed solution architecture and ensure alignment with their workflows and objectives.
Maintain close communication with customers regarding ongoing tasks and expectations.
Take ownership of and manage customer cases and customer expectations professionally.
Support & Documentation
Provide effective and high-quality technical support (Level 2 and 3) to our growing customer base
Troubleshoot and diagnose customer issues using documentation, knowledge base articles, and the wider technical team.
Document troubleshooting and problem resolution steps for future use.
Correctly escalate technical issues to other internal teams, and work with our development group to resolve advanced issues.
Document all work in line with organisational policies and regulatory guidelines in a timely manner.
What You'll Bring:
10+ years of service experience in healthcare informatics and/or medical imaging informatics technologies.
Multiple years’ experience working directly with external customers
Experience installing and maintaining Linux operating systems.
Experience with configuration and scripting (Bash or Python).
Knowledge of DNS, TCP/IP, SSL, and other networking concepts.
Excellent verbal and written communication skills.
Fluency in English.
Willingness to travel, including internationally.
Nice to have skills and characteristics:
Computer science degree, healthcare/informatics or similar discipline.
Experience and/or knowledge of case management (Salesforce Service Cloud, Jira) and knowledge base tools (Confluence, SharePoint).
Experience with healthcare information protocols, standards, and systems (e.g., HL7, DICOM, PACS, EHR, and/or RIS).
Familiarity with AWS and VMWare (certifications preferable).
Experience with healthcare workflow engines (e.g., Nextgen Connect).
Previous experience as a System Admin or Infrastructure Engineer.
Experience with containerisation platforms (e.g., Docker, Kubernetes).
Experience with SQL databases (e.g., PostgreSQL, MySQL).
Experience with Git or other version control systems.
Why join us?
🌍 Innovate for Global Good. Join us to pioneer world-first AI technology that transforms patient outcomes and helps build a healthier, fairer world.
🤝 Collaboration Across Continents. Work with brilliant minds from every corner of the globe in a culture built on trust, autonomy, and genuine teamwork.
🚀 Well-Funded & Global. Backed by world-class investors including Aware Super, Blackbird Ventures, Skip Capital, and Horizons Ventures, we’ve raised over US$240M to accelerate our global impact.
🌱 Scale Your Potential. Tap into yearly L&D budgets, mentoring, hackathons, and secondments—all supported by a transparent growth framework to grow your career.
💻Flex for Life. Work when and where you do your best—with WFH options, flexible hours, and the autonomy to make an impact your way.
🙌 Support for Every Family Journey. From fertility to parenthood, loss, and even grandparenthood—we provide inclusive, thoughtful policies to support families in every stage.
What's next?
If you’re inspired by what we're up to, please apply now and we'll be in touch soon.
We are proud to be an Equal Opportunity Employer. Diversity’s not a buzzword here, it’s in our DNA. Diverse perspectives shape our culture and make our work better. We’re committed to building inclusive teams that represent a variety of backgrounds and skills. We look forward to hearing from you.