Global Pacific Support
via Workable
Dispatcher
This is the employer's own posting, not a copy on a job board.
What we know
Is it still open?
Confirmed still open
Last checked 15h ago — checked against the employer's own applicant tracking system, which is the company answering directly.
We re-read the employer's own applicant tracking system and the posting was still there. That is the company answering directly.
How old is it?
Posted 112d ago
The date the source published, not the day we noticed it (2026-05-26). Last seen at its source 1h ago.
Is it remote?
Marked remote on the employer's board
Their board carries a remote setting on this posting — a field they filled in, not wording we read. The location field names somewhere specific, which is usually where the team or the entity sits.
Who may apply?
Philippines
The description states no restriction of its own. This is the source's own tag.
Carried by 1 source
-
workable employer's own board first seen 11d ago · last seen 1h ago
The listing
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Position Summary
The Agent Dispatcher plays a key role in coordinating emergency roadside services and towing operations. This position involves receiving service calls, dispatching drivers, tracking progress, and ensuring an excellent customer experience from start to finish. You’ll be working in a fast-paced, team-driven environment that requires attention to detail, strong communication skills, and the ability to multitask under pressure.
Key Responsibilities
- Answer incoming calls and service requests from customers and partners
- Dispatch roadside technicians and tow truck drivers efficiently and accurately
- Communicate job status updates to customers and team members in real time
- Use dispatch software to manage calls, track jobs, and log service activity
- Coordinate routes and schedule service providers based on availability and proximity
- Maintain clear, calm, and professional communication in high-pressure situations
- Handle emergency service requests with urgency and accuracy
- Provide consistent and courteous customer service throughout the service cycle
Requirements
Qualifications
- Customer service experience is required (call center or dispatch environment preferred)
- Towing or roadside assistance experience not required – training will be provided
- Strong communication skills – both verbal and written
- Ability to stay organized and focused in a high-volume, fast-paced environment
- Comfortable using computers, dispatch software, and GPS tracking tools
- Problem-solving mindset with the ability to make quick, sound decisions
- Availability to work nights, weekends, and holidays as part of a rotating schedule
- Must speak both English and English fluently.
Benefits
Work Setup
- 100% Remote
Application Process
Interested candidates should email the following to:
- Updated resume
- Introduction video (2 to 3 minutes introduction video)
Email Subject Line:
Dispatcher – [Name]
Qualified candidates will be contacted as suitable opportunities become available.