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Paired via Workable

Senior Email & SMS Retention Strategist - DTC Ecommerce (US-based/Remote)

senior Colombia
still open verified 21h ago posted 21d ago checked 2h ago
Apply at apply.workable.com

This is the employer's own posting, not a copy on a job board.

What we know

Is it still open?

Confirmed still open

Last checked 21h ago — checked against the employer's own applicant tracking system, which is the company answering directly.

We re-read the employer's own applicant tracking system and the posting was still there. That is the company answering directly.

Check this listing's status as JSON

How old is it?

Posted 21d ago

The date the source published, not the day we noticed it (2026-08-25). Last seen at its source 2h ago.

Is it remote?

Marked remote on the employer's board

Their board carries a remote setting on this posting — a field they filled in, not wording we read. The location field names somewhere specific, which is usually where the team or the entity sits.

Who may apply?

Colombia

The description states no restriction of its own. This is the source's own tag.

Pay not stated

Similar roles pay $1,200–1,925/mo

Middle 50% of 11 listings that do state pay — Operations · all levels · Colombia · USD/month. This employer has published no salary; this is what comparable listings we hold disclose, never converted between currencies or periods. How this is calculated.

Carried by 1 source

The listing

Paired is a global staffing and recruiting agency that pairs remote work with top-tier talent. We help individuals from around the world connect with great companies that are looking for their specific skill set. Our mission is to provide great jobs to talented people, no matter where they are located.

About the role

You will be joining a fast growing US based retention marketing agency that runs email and SMS programs for ecommerce brands. This is a leadership seat. Strategy and operations have been handled at the founder level until now, and the company is bringing in a senior strategist to take full ownership of it.

What you'll do

  • Own the overarching retention strategy for each client account, email and SMS
  • Run weekly client calls and be the senior voice in the room
  • Direct project managers, copywriters and designers, and make sure execution matches the strategy
  • Review results and reporting, then decide what changes next
  • Run internal team meetings and keep the team aligned
  • Spot capacity gaps and flag hiring needs as the agency scales

Day to day shifts with client needs, but most of your time goes to strategy, quality control on PM execution, and reporting.

Requirements

  • Senior experience building email and SMS retention strategy, agency side preferred
  • Someone who presents well and can hold a room on a client call
  • Ability to manage, coach and teach, not just execute
  • Creative and adaptable, comfortable when priorities move
  • Someone who wants to help steer the company alongside senior leadership

Details

  • Full-time, 100% remote
  • Latin America based

Benefits

  • Remote Working for US Company
  • Exposure to new technology & trend
  • Competitive Salary
Apply at apply.workable.com