Senior Email & SMS Retention Strategist - DTC Ecommerce (US-based/Remote)
This is the employer's own posting, not a copy on a job board.
What we know
Is it still open?
Confirmed still open
Last checked 21h ago — checked against the employer's own applicant tracking system, which is the company answering directly.
We re-read the employer's own applicant tracking system and the posting was still there. That is the company answering directly.
How old is it?
Posted 21d ago
The date the source published, not the day we noticed it (2026-08-25). Last seen at its source 2h ago.
Is it remote?
Marked remote on the employer's board
Their board carries a remote setting on this posting — a field they filled in, not wording we read. The location field names somewhere specific, which is usually where the team or the entity sits.
Who may apply?
Colombia
The description states no restriction of its own. This is the source's own tag.
Pay not stated
Similar roles pay $1,200–1,925/mo
Middle 50% of 11 listings that do state pay — Operations · all levels · Colombia · USD/month. This employer has published no salary; this is what comparable listings we hold disclose, never converted between currencies or periods. How this is calculated.
Carried by 1 source
-
workable employer's own board first seen 11d ago · last seen 2h ago
The listing
Paired is a global staffing and recruiting agency that pairs remote work with top-tier talent. We help individuals from around the world connect with great companies that are looking for their specific skill set. Our mission is to provide great jobs to talented people, no matter where they are located.
About the role
You will be joining a fast growing US based retention marketing agency that runs email and SMS programs for ecommerce brands. This is a leadership seat. Strategy and operations have been handled at the founder level until now, and the company is bringing in a senior strategist to take full ownership of it.
What you'll do
- Own the overarching retention strategy for each client account, email and SMS
- Run weekly client calls and be the senior voice in the room
- Direct project managers, copywriters and designers, and make sure execution matches the strategy
- Review results and reporting, then decide what changes next
- Run internal team meetings and keep the team aligned
- Spot capacity gaps and flag hiring needs as the agency scales
Day to day shifts with client needs, but most of your time goes to strategy, quality control on PM execution, and reporting.
Requirements
- Senior experience building email and SMS retention strategy, agency side preferred
- Someone who presents well and can hold a room on a client call
- Ability to manage, coach and teach, not just execute
- Creative and adaptable, comfortable when priorities move
- Someone who wants to help steer the company alongside senior leadership
Details
- Full-time, 100% remote
- Latin America based
Benefits
- Remote Working for US Company
- Exposure to new technology & trend
- Competitive Salary