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speakit via Workable

Dutch Customer Service Associate

Level not stated Greece
still open verified 2d ago posted 1482d ago checked 1h ago

Posted 1,482 days ago, which is unusual. The employer's own board was still carrying it when we last read it, 1 hour ago.

Apply at apply.workable.com

This is the employer's own posting, not a copy on a job board.

What we know

Is it still open?

Confirmed still open

Last checked 2d ago — checked against the employer's own applicant tracking system, which is the company answering directly.

We re-read the employer's own applicant tracking system and the posting was still there. That is the company answering directly.

Check this listing's status as JSON

How old is it?

Posted 1482d ago

The date the source published, not the day we noticed it (2022-08-25). Last seen at its source 1h ago.

Is it remote?

Marked remote on the employer's board

Their board carries a remote setting on this posting — a field they filled in, not wording we read. The location field names somewhere specific, which is usually where the team or the entity sits.

Who may apply?

Greece

The description states no restriction of its own. This is the source's own tag.

Pay not stated

Similar roles pay €1,350/mo

Middle 50% of 9 listings that do state pay — Customer · all levels · Greece · EUR/month. This employer has published no salary; this is what comparable listings we hold disclose, never converted between currencies or periods. How this is calculated.

Carried by 1 source

The listing

Are you a Dutch speaker? Do you love communicating with people and provide them with solutions?

We are looking for Dutch Customer Service Associates to work for an e-shop in the Netherlands that offers general merchandising products in categories such as music, film, electronics, toys, jewelry, watches, baby products, gardening and DIY.

Pack your bags for Greece and work remotely all over the country!

What you will do:

  • Be the primary point of contact for customer requests, representing the Netherlands’ leading online retailer
  • Listen to what drives our customers and provide solutions either by phone calls, emails, or chats
  • Handle inquiries about product orders, payments and deliveries, as well as customer complaints
  • Maintain high customer satisfaction
  • Take the extra mile to engage customers

Requirements

  • Native /near-native level in Dutch
  • B2-level English skills
  • Strong phone contact handling and active listening skills
  • Ability to multitask, prioritize and manage time effectively
  • Exceptional problem-solving and ability to respond to different types of characters
  • Adaptive skills and team spirit
  • European citizenship or work permit for Greece

Benefits

  • Monthly salary 1300€ gross
  • 150€ Monthly Performance Bonus
  • 14 salaries per year
  • Complete relocation support (flight ticket to Greece, 4-week accommodation, pick-up & drop, assistance finding an apartment, real estate fee covered by us)
  • Full-time job (5 working days per week, 8-hour shifts)
  • The best commissions in the market
  • The possibility to learn with the best team
  • Excellent career opportunity in a multinational industry leader
Apply at apply.workable.com