German Customer Support for Pharmaceutical Company
Posted 1,672 days ago, which is unusual. The employer's own board was still carrying it when we last read it, just now.
This is the employer's own posting, not a copy on a job board.
What we know
Is it still open?
Confirmed still open
Last checked 2d ago — checked against the employer's own applicant tracking system, which is the company answering directly.
We re-read the employer's own applicant tracking system and the posting was still there. That is the company answering directly.
How old is it?
Posted 1672d ago
The date the source published, not the day we noticed it (2022-02-16). Last seen at its source just now.
Is it remote?
Marked remote on the employer's board
Their board carries a remote setting on this posting — a field they filled in, not wording we read. The location field names somewhere specific, which is usually where the team or the entity sits.
Who may apply?
Greece
The description states no restriction of its own. This is the source's own tag.
Pay not stated
Similar roles pay €1,350/mo
Middle 50% of 9 listings that do state pay — Customer · all levels · Greece · EUR/month. This employer has published no salary; this is what comparable listings we hold disclose, never converted between currencies or periods. How this is calculated.
Carried by 1 source
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workable employer's own board first seen 10d ago · last seen just now
The listing
Do you speak German? Do you want to work for one of the biggest pharmaceutical companies? Do you want to work 100% remotely from all over Greece?
Then we want you to work for one of the greatest companies in the pharmaceutical industry! On behalf of our client we are looking for a talented & communicative Customer Service Agent to join a dynamic and human oriented team, to assist them daily on issues with their medical devices!
Responsibilities:
- Comply with the company’s policies and procedures to meet business requirements
- Answer inbound calls and emails within guidelines/goals
- Be responsible for dealing with all customer enquiries ensuring the highest level of service
- Maintain accuracy and security of customer information on the database
- Provide friendly and efficient service to the worldwide community
- Identify and escalate issues appropriately
- Monitor and control numerous concurrent tasks
- Proactively and independently work to meet targets and goals
Requirements
- C2 level in German
- B1-B2 level English skills
- Strong phone contact handling and active listening skills
- Ability to multitask, prioritize and manage time effectively
- Adaptive skills and team spirit
- Previous customer support experience in a relevant role will be considered an advantage
Benefits
- Competitive salary (1200€)
- Extra productivity bonuses
- Meal vouchers (100€-130€/month in supermarket vouchers)
- 100% remote all over Greece
- All the equipment will be provided and sent to your home
- First class ongoing training and development
- Career development opportunities
- Multicultural and modern working environment
- Sports
**Relocation support package is covered, if you want to relocate to Athens**
Only CVS in English will be reviewed