Slovak Technical Support Specialist
Posted 1,399 days ago, which is unusual. The employer's own board was still carrying it when we last read it, just now.
This is the employer's own posting, not a copy on a job board.
What we know
Is it still open?
Confirmed still open
Last checked 2d ago — checked against the employer's own applicant tracking system, which is the company answering directly.
We re-read the employer's own applicant tracking system and the posting was still there. That is the company answering directly.
How old is it?
Posted 1399d ago
The date the source published, not the day we noticed it (2022-11-16). Last seen at its source just now.
Is it remote?
Marked remote on the employer's board
Their board carries a remote setting on this posting — a field they filled in, not wording we read. The location field names somewhere specific, which is usually where the team or the entity sits.
Who may apply?
Greece
The description states no restriction of its own. This is the source's own tag.
Pay not stated
Similar roles pay €1,350/mo
Middle 50% of 9 listings that do state pay — Customer · all levels · Greece · EUR/month. This employer has published no salary; this is what comparable listings we hold disclose, never converted between currencies or periods. How this is calculated.
Skills named in the ad
Recognised terms only, from a fixed vocabulary — this is what CV matching compares against.
Carried by 1 source
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workable employer's own board first seen 10d ago · last seen just now
The listing
Are you a fluent Slovak speaker? Are you ready to join one of the biggest multinational technology companies?
We are looking for Slovak Technical Support Specialists to work for the world’s largest multinational technology company that specializes in consumers electronics, software and online services! Join a dynamic & multicultural team and let your new journey begin in Greece!
Benefit from a unique opportunity to become technical representative for one of the biggest American tech companies and kick-start your career dynamically!
Responsibilities
- Act as the first point of contact for all the Slovak-speaking customers
- Identify and assess customers’ needs to achieve satisfaction
- Provide software troubleshooting for mobile devices (mobile phones, tablets & more)
- Assist customers to manage/secure their account & passwords
- Resolve customers’ online store post-sales requests
- Manage large amounts of incoming calls & emails
- Build sustainable relationships and trust with customer accounts
- Handle customer complaints, provide appropriate solutions
Requirements
- Fluency both in written and spoken Slovak
- C1 in English
- Technical skills
- Familiar with iOS and/or MacOS, or comparable technology, is preferred
- Customer-oriented attitude
- Willingness to provide exceptional customer experience
- Relocation to Greece
- EU Citizenship
Benefits
- 1300€ gross monthly salary
- 14 salaries per year
- Monthly bonuses up to 200€
- Transportation bonus of 100€
- Relocation package covered (Flight tickets, 2 weeks free accommodation, paid real estate agency in order to find you an apartment, taxi fare from the airport to your hotel)
- Work from home policy, but based in Greece
- Training course
- First class ongoing training and development
- Career development opportunities
- You will join a multinational market leading call center company
- Multicultural and modern working environment