Prime System Solutions
via Workable
Onboarding / Security Engineer (WFH)
This is the employer's own posting, not a copy on a job board.
What we know
Is it still open?
Confirmed still open
Last checked 6h ago — checked against the employer's own applicant tracking system, which is the company answering directly.
We re-read the employer's own applicant tracking system and the posting was still there. That is the company answering directly.
How old is it?
Posted 175d ago
The date the source published, not the day we noticed it (2026-03-24). Last seen at its source just now.
Is it remote?
Marked remote on the employer's board
Their board carries a remote setting on this posting — a field they filled in, not wording we read. The location field names somewhere specific, which is usually where the team or the entity sits.
Who may apply?
Philippines
The description states no restriction of its own. This is the source's own tag.
Pay not stated
Similar roles pay A$2,062–3,050/mo
Middle 50% of 11 listings that do state pay — Engineering · all levels · Philippines · AUD/month. This employer has published no salary; this is what comparable listings we hold disclose, never converted between currencies or periods. How this is calculated.
Skills named in the ad
Recognised terms only, from a fixed vocabulary — this is what CV matching compares against.
Carried by 1 source
-
workable employer's own board first seen 10d ago · last seen just now
The listing
We are looking for IT professionals to join a dedicated team supporting client transitions and managed services rollouts. This role focuses on onboarding, security tool deployment, environment discovery, and documentation, working closely with internal teams and client stakeholders. The ideal for candidates experienced in MSP environments, security tools, and cloud/endpoint deployments.
Key Responsibilities
- Communicate regularly with clients, onboarding teams, project managers, and internal stakeholders to provide updates and recommendations
- Perform environment discovery and assessments using diagnostic tools; document findings and evaluate security, performance, and overall health
- Support the transition to new managed services plans, ensuring minimal disruption to business operations
- Deploy and configure security and managed services tools, including:
- Endpoint Detection & Response (EDR)
- SOC/SIEM solutions
- Web and DNS protection tools
- Microsoft 365 security tools
- Install and manage solutions such as:
- Backup and monitoring tools
- Microsoft Defender, Azure AD, and email security platforms
- RMM tools (e.g., Datto, Kaseya)
- PSA/helpdesk tools (e.g., ConnectWise)
- Create and update technical documentation, including:
- Workstation build checklists
- Employee onboarding/offboarding processes
- Participate in handoff sessions to ensure service desk readiness and ongoing client support
- Coordinate with vendors and third-party providers to resolve issues and ensure system compatibility
- Manage service and project tickets, ensuring timely updates and resolution
- Collaborate with teams to ensure smooth IT transitions and secure environments
Requirements
- Strong communication skills (written and verbal)
- Excellent time management and organizational skills
- Ability to multitask in fast-paced environments
- Strong problem-solving mindset and attention to detail
- Team-oriented with the ability to collaborate across functions
Technical Skills:
- Strong knowledge of Microsoft 365 services
- Basic to intermediate knowledge of:
- Active Directory & Group Policy
- DNS and networking fundamentals
- Experience with:
- RMM tools (Datto, Kaseya)
- PSA tools (ConnectWise)
- Email security (Microsoft Defender, Mimecast)
- Understanding of endpoint, network, and security technologies
Experience Required
- At least 1 year of experience in an MSP environment
- Hands-on experience deploying:
- EDR, SIEM, MFA, MDM, antivirus, and access control solutions
- Experience with virtualization and cloud platforms:
- VMware, Hyper-V, AWS, or Azure
- Familiarity with:
- Microsoft Defender (email protection)
- RMM tools (Kaseya VSA, Datto RMM)
Nice to Have:
- Experience with:
- Dark web monitoring tools
- MFA solutions (Microsoft, DUO)
- Web/DNS protection tools (e.g., Cisco Umbrella)
- EDR solutions (e.g., SentinelOne)
Benefits
- HMO
- Work From Home (WFH) setup
- Government-mandated benefits
- Opportunity to gain global exposure working with international clients
- Strong focus on career growth and professional development