Prime System Solutions
via Workable
Onboarding/Offboarding Analyst (Remote)
This is the employer's own posting, not a copy on a job board.
What we know
Is it still open?
Confirmed still open
Last checked 4h ago — checked against the employer's own applicant tracking system, which is the company answering directly.
We re-read the employer's own applicant tracking system and the posting was still there. That is the company answering directly.
How old is it?
Posted 334d ago
The date the source published, not the day we noticed it (2025-10-16). Last seen at its source just now.
Is it remote?
Marked remote on the employer's board
Their board carries a remote setting on this posting — a field they filled in, not wording we read. The location field names somewhere specific, which is usually where the team or the entity sits.
Who may apply?
Philippines
The description states no restriction of its own. This is the source's own tag.
Pay not stated
Similar roles pay $1,200–1,400/mo
Middle 50% of 9 listings that do state pay — Customer · all levels · Philippines · USD/month. This employer has published no salary; this is what comparable listings we hold disclose, never converted between currencies or periods. How this is calculated.
Skills named in the ad
Recognised terms only, from a fixed vocabulary — this is what CV matching compares against.
Carried by 1 source
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workable employer's own board first seen 10d ago · last seen just now
The listing
We’re looking for Onboarding/Offboarding Analyst to join our team. This role focuses on assessing client environments, onboarding new clients, transitioning IT services smoothly, and implementing standard toolsets (RMM, backup, EDR, and monitoring). You’ll work closely with clients, vendors, and internal teams to ensure stable and secure technology operations across multiple environments.
Key Responsibilities:
- Use diagnostic and discovery tools to evaluate client environments, document findings, and recommend improvements.
- Collaborate with clients, internal teams, and third-party vendors to ensure smooth transitions during onboarding and offboarding.
- Deploy and configure tools such as Kaseya/Datto RMM, ConnectWise PSA, Office 365, Mimecast, EDR, and backup agents.
- Perform installations on client servers, workstations, and network devices.
- Maintain accurate documentation and automate processes where possible.
- Support vendor-managed systems and coordinate resolutions on behalf of clients.
- Manage and respond to assigned service tickets within agreed timelines.
- Provide consistent, high-quality service with minimal supervision.
Requirements
Skills & Experience:
- Strong understanding of Microsoft 365, Active Directory, Group Policy, DNS, and print management.
- Basic to intermediate knowledge of networking, firewall, VLAN, and VPN configurations.
- Experience with server hardware (Dell, HP, Cisco, Fortinet).
- Familiarity with RMM tools (Kaseya, Datto) and PSA systems (ConnectWise).
- Excellent communication, organization, and multitasking skills.
- Ability to work independently and manage multiple client environments.
Tools & Technologies:
- RMM: Kaseya, Datto
- Security: EDR, SIEM, Mimecast, ATP
- Monitoring: ConnectWise PSA, AWS, AAD
- Backup: Veeam, Datto
- Networking: Cisco, Fortinet, Meraki, SonicWALL
Ideal Candidate:
You are a hands-on engineer who can balance technical work with documentation and communication. You take ownership of your projects, troubleshoot efficiently, and always look for ways to automate and improve client environments.