Virtual Staff 365
via Workable
Finance Administrative Assistant (Collections)
This is the employer's own posting, not a copy on a job board.
What we know
Is it still open?
Confirmed still open
Last checked 1d ago — checked against the employer's own applicant tracking system, which is the company answering directly.
We re-read the employer's own applicant tracking system and the posting was still there. That is the company answering directly.
How old is it?
Posted 30d ago
The date the source published, not the day we noticed it (2026-08-16). Last seen at its source just now.
Is it remote?
Marked remote on the employer's board
Their board carries a remote setting on this posting — a field they filled in, not wording we read. The location field names somewhere specific, which is usually where the team or the entity sits.
Who may apply?
Philippines
The description states no restriction of its own. This is the source's own tag.
Pay not stated
Similar roles pay A$1,750–2,250/mo
Middle 50% of 28 listings that do state pay — Finance · all levels · Philippines · AUD/month. This employer has published no salary; this is what comparable listings we hold disclose, never converted between currencies or periods. How this is calculated.
Skills named in the ad
Recognised terms only, from a fixed vocabulary — this is what CV matching compares against.
Carried by 1 source
-
workable employer's own board first seen 11d ago · last seen just now
The listing
Our client is a leading national cleaning and hygiene services provider specialising in commercial food-related environments. Operating as a HACCP-accredited organisation, they deliver essential compliance and maintenance solutions across Australia with a strong focus on safety, professionalism, and quality.
They are now seeking to hire a Finance Administrative Assistant (Collections) to drive daily debt recovery and support essential accounts receivable operations. This role plays a critical part in maintaining cash flow targets, managing high-volume customer communications, and ensuring accurate customer account administration.
Job Responsibilities
Collections & Debt Recovery
- Conduct high-volume outbound calls to follow up on overdue customer payments and negotiate payment arrangements
- Execute daily outbound collections activities to decrease overdue balances, clear aging accounts, and meet cash flow collection targets
- Maintain strong resilience, confidence, and a professional presence during debt recovery conversations
Customer Account Administration
- Process customer invoices, issue account statements, and handle billing enquiries
- Perform basic bank reconciliations, match incoming receipts to outstanding invoices, and resolve billing discrepancies
- Maintain accurate customer notes, collection logs, and account reconciliations across digital systems
Communications & General Support
- Manage inbound customer finance calls, answer billing questions, and route non-finance calls to appropriate departments
- Maintain the finance department email inbox and respond to enquiries within expected timeframes
- Support general administrative tasks and ad-hoc finance duties as required by management
Requirements
- VCE, HSC, or equivalent qualification
- Demonstrated experience in high-volume phone environments such as collections, call centres, or customer service
- Baseline or junior-level experience handling basic accounts receivable and ledger reconciliations
- High-volume call confidence, excellent phone presence, and clear verbal communication skills
- Strong resilience and conflict-resolution skills when conducting collection calls
- Solid organisational skills with the ability to prioritise urgent tasks
- High attention to detail to achieve strong data entry accuracy
Nice-to-Have Skills
- Relevant tertiary or technical educational qualifications in accounting, finance, or business administration
- Industry experience in food safety, HACCP-accredited, or commercial service sectors
- Experience using Google Workspace and cloud-based finance software
Benefits
- Permanent work-from-home set-up
- Dayshift (Australian Eastern Standard Time business hours)
- Full-time job
- HMO (STAFF only)
- Annual leave
- Christmas Bonus equivalent to 1 month's wage (pro-rate)