HSI
via Workable
AI Product Manager I
This is the employer's own posting, not a copy on a job board.
What we know
Is it still open?
Confirmed still open
Last checked 11h ago — checked against the employer's own applicant tracking system, which is the company answering directly.
We re-read the employer's own applicant tracking system and the posting was still there. That is the company answering directly.
How old is it?
Posted 88d ago
The date the source published, not the day we noticed it (2026-06-19). Last seen at its source just now.
Is it remote?
Marked remote on the employer's board
Their board carries a remote setting on this posting — a field they filled in, not wording we read. The location field names somewhere specific, which is usually where the team or the entity sits.
Who may apply?
United States
The description states no restriction of its own. This is the source's own tag.
Pay not stated
Similar roles pay $162.5k–225.4k/yr
Middle 50% of 335 listings that do state pay — Product · all levels · United States · USD/year. This employer has published no salary; this is what comparable listings we hold disclose, never converted between currencies or periods. How this is calculated.
Skills named in the ad
Recognised terms only, from a fixed vocabulary — this is what CV matching compares against.
Carried by 1 source
-
workable employer's own board first seen 10d ago · last seen just now
The listing
The AI Product Manager owns the strategy and execution of HSI’s customer-facing AI solutions, including the underlying Model Context Platform (MCP) and supporting AI services.
This role delivers intelligent, context-aware product experiences powered by LLMs, automation, and data. You bring strong product fundamentals, a practical understanding of AI systems, and an AI-native approach to building products—leveraging AI to accelerate ideation, delivery, and iteration.
Key Responsibilities
- Define and own the roadmap for a virtual assistant–driven application interface, including conversational experiences, agent capabilities, and workflow automation
- Lead the evolution of HSI’s MCP, including context management, memory, orchestration, and service integrations
- Translate company strategy and customer needs into differentiated AI-driven product capabilities
- Partner with engineering and data teams to design AI-powered features leveraging LLMs, RAG, and agent-based systems
- Define product requirements, including system behavior, prompts, guardrails, and evaluation criteria
- Drive execution through agile development cycles, maintaining a well-prioritized backlog of features and experiments
- Establish and monitor AI performance metrics (e.g., accuracy, task success, latency, cost, hallucination rates)
- Lead experimentation to improve model outputs, workflows, and user experience
- Partner with data teams to define feedback loops, data requirements, and opportunities for fine-tuning or optimization
- Use AI tools to accelerate core PM workflows, including requirements documentation, backlog refinement, and internal communications
- Rapidly prototype conversational flows and AI interactions to validate ideas early
- Synthesize customer feedback, support data, and usage patterns into actionable insights
- Continuously evaluate and adopt new AI tools to improve product development speed and decision-making
- Conduct user research and analyze customer workflows to identify high-impact AI opportunities
- Partner closely with engineering, UX, data science, and go-to-market teams to deliver cohesive solutions
- Serve as an internal advocate and subject matter expert for AI-driven product capabilities
What Success Looks Like
- Measurable customer value and adoption
- High-quality, reliable AI features that continuously improve
- MCP evolves into a scalable, differentiated platform capability
- Increased product development velocity and insight generation through effective use of AI
Requirements
- Bachelor’s degree in a related field; technical disciplines preferred
- 3–6+ years of product management experience in SaaS or platform products
- Experience building or managing AI/ML-powered products
- Strong understanding of LLMs, prompt design, RAG, and AI agent workflows
- Familiarity with modern AI ecosystems (e.g., OpenAI, Anthropic, vector databases, orchestration frameworks)
- Experience defining and improving AI system performance through metrics and evaluation
- Hands-on experience using AI tools (e.g., ChatGPT, Claude, Copilot) to:
- Generate and refine product requirements
- Prototype product experiences and workflows
- Analyze customer feedback and product data
- Demonstrated ability to increase speed and effectiveness by integrating AI into daily workflows
- Strong analytical and data-driven decision-making capabilities
- Ability to translate complex technical concepts into clear, actionable product direction
- Excellent communication and cross-functional leadership skills
Preferred
- Experience building conversational interfaces or virtual assistants
- Familiarity with human-in-the-loop systems, AI safety, or guardrails
- Experience with Agile development methodologies
Benefits
- Fully Remote Work: Work where you're most productive—we trust you.
- Unlimited PTO: Recharge when you need to—we support work-life balance.
- Career Growth: Unlimited access to our Learning & Development library, including our own HSI LMS content.
- Well-Being First: Full medical, dental, vision, and mental health coverage.
- Secure Your Future: Generous $1:$1 401(k) company match—your future is important to us.
Application Process: To ensure a fair and consistent hiring process, all candidates must apply through our online application system. Due to the volume of applications we receive, we are unable to respond to individual inquiries regarding application status or consideration for the role. Candidates whose qualifications closely match our requirements will be contacted directly by our recruiting team.