Medical Billing Specialist (Denial Management)
This is the employer's own posting, not a copy on a job board.
What we know
Is it still open?
Confirmed still open
Last checked 7h ago — checked against the employer's own applicant tracking system, which is the company answering directly.
We re-read the employer's own applicant tracking system and the posting was still there. That is the company answering directly.
How old is it?
Posted 132d ago
The date the source published, not the day we noticed it (2026-05-06). Last seen at its source just now.
Is it remote?
Marked remote on the employer's board
Their board carries a remote setting on this posting — a field they filled in, not wording we read. The location field names somewhere specific, which is usually where the team or the entity sits.
Who may apply?
Philippines
The description states no restriction of its own. This is the source's own tag.
Pay not stated
Similar roles pay A$1,750–2,250/mo
Middle 50% of 28 listings that do state pay — Finance · all levels · Philippines · AUD/month. This employer has published no salary; this is what comparable listings we hold disclose, never converted between currencies or periods. How this is calculated.
Skills named in the ad
Recognised terms only, from a fixed vocabulary — this is what CV matching compares against.
Carried by 1 source
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ashby employer's own board first seen 6d ago · last seen just now
The listing
📌 About Alpaca Health
Alpaca Health enables clinicians to become entrepreneurs, starting in autism care.
We help clinicians launch and scale their own clinics by providing AI-powered software, payer contracting, and full back-office infrastructure. Our goal is simple: shift power in healthcare away from large consolidated entities and back to clinicians.
This role is remote. We’re looking for candidates based outside of the United States, but able to work United States East Coast time zones.
🚧 What You’ll Do
Own rejections, denials, and denied claims workflows from identification through resolution
Monitor ERA activity daily and perform same-day touches on denials and rejections
Drive improvements in Net Collection Rate and payer turnaround times
Manage reprocessing timelines and ensure timely resubmission of corrected claims
Investigate root causes of denials and coordinate corrective actions across teams
Work denied, underpaid, and unpaid claims through payer portals, calls, and written appeals
Track trends in denials by payer, authorization, coding, documentation, or eligibility issues
Coordinate with billing, credentialing, clinical, and operations teams to resolve revenue barriers
Maintain accurate denial tracking, follow-up notes, and resolution documentation
Escalate high-risk or aging denials proactively
Assist with payer communication via phone, portal, fax, and email
Support process improvement initiatives to reduce future denials and revenue leakage
🧠 Who You Are
Bachelor’s degree or equivalent experience
Excellent attention to detail and organizational skills
Background in a call center or high-call-volume operational role
At least 3 years of experience in healthcare billing, collections, denials, or revenue cycle management
Experience working with US-based commercial and government health insurance payers
Strong understanding of denials, rejections, EOBs, ERAs, and claims reprocessing workflows
Strong communication and problem-solving abilities
Comfortable handling payer calls and navigating payer portals
Proficient in MS Office, billing systems, and operational tools
Ability to manage multiple priorities and meet deadlines in a fast-paced environment