Project Manager (Northeast)

General Description:

As a GuidePoint Security Project Manager, you are managing a unique portfolio of security focused Professional Services engagements which directly contribute to our client’s goals and success. This position may also require serving as a client-side billable resource for Project Management service delivery.

Roles and Responsibilities:

• Efficient and effective management of Professional Services projects through the full engagement lifecycle:

  • Sales handoff

  • Resourcing

  • Customer project plan development

  • Execution management

  • Project closeout activities

• Ensure regular and timely communications to all key stakeholders.

• Manage project issues and risks to resolution.

• Maintain and foster internal and external customer relationships, ensuring objectives and statement of work deliverables are met.

• Plan and manage resources ensuring all projects meet scope and budget expectations.

• Maintain the OpenAir PSA application for project data.

• Manage and support internal processes for revenue recognition and customer invoicing.

• Create and maintain project management methodology and process documentation.

• Provide Project Management services to GuidePoint customers in a professional service capacity.

• Other duties as assigned.

• Adhere to GuidePoint Security Core Values.

Required Experience:

• Bachelor’s degree in a relevant discipline or equivalent experience.

• 3+ years of project management experience, including 2+ years in consulting services or a similar IT project management environment.

• Experience with Agile methodology and project management tools such as Microsoft Project, Jira, OpenAir, Salesforce, or similar professional services applications.

• Advanced Microsoft Office skills, particularly Excel for project reporting.

• Strong project management skills, including scope, scheduling, resources, budgets, timelines, and financial management.

• Ability to manage multiple projects and teams simultaneously while maintaining customer satisfaction and project profitability.

• Experience working with information security teams and understanding of key cybersecurity concepts and disciplines.

• Understanding of professional services revenue recognition and invoicing.

• Demonstrated leadership, mentoring, and team development experience.

• Excellent written and verbal communication skills, with the ability to communicate effectively across technical and executive audiences.

• Strong analytical, problem-solving, prioritization, and multitasking skills.

• Ability to build strong customer relationships and drive successful project outcomes.

• Experience with remote collaboration/teleconferencing tools and willingness to learn and use AI-enabled tools.

• Ability to work occasional evenings and weekends as needed.

Preferred Experience:

• Standard industry certifications.

• Advanced computer skills with Mac and Google application experience.

Travel Requirements:

• Willingness to travel up to 15%.

Physical Requirements:

• Sedentary work.

• Substantial movement of the wrists, hands, and/or fingers for a minimum of 8 hours a day.

• Required to have close visual acuity to view computer terminal and/or extensive reading.