Mercier Consultancy Group
via Workable
Czech Speaking Customer Support Specialist - Work In Sofia, Bulgaria
This is the employer's own posting, not a copy on a job board.
What we know
Is it still open?
Confirmed still open
Last checked 19h ago — checked against the employer's own applicant tracking system, which is the company answering directly.
We re-read the employer's own applicant tracking system and the posting was still there. That is the company answering directly.
How old is it?
Posted 11d ago
The date the source published, not the day we noticed it (2026-09-04). Last seen at its source just now.
Is it remote?
Marked remote on the employer's board
Their board carries a remote setting on this posting — a field they filled in, not wording we read. The location field names somewhere specific, which is usually where the team or the entity sits.
Who may apply?
Bulgaria, Greece, Czechia, Germany, Spain, Portugal
The description states no restriction of its own. This is the source's own tag.
Pay not stated
Similar roles pay €1,350/mo
Middle 50% of 9 listings that do state pay — Customer · all levels · Greece · EUR/month. This employer has published no salary; this is what comparable listings we hold disclose, never converted between currencies or periods. How this is calculated.
Skills named in the ad
Recognised terms only, from a fixed vocabulary — this is what CV matching compares against.
Carried by 1 source
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workable employer's own board first seen 10d ago · last seen just now
The listing
About Mercier Consultancy Group
Mercier Consultancy Group is a premier international recruitment firm dedicated to connecting top-tier talent with world-class opportunities in the global business services sector. As an industry leader, we specialize in facilitating career-defining moves, ensuring our candidates find success within the most dynamic and innovative organizations across Europe.
Job Overview
We are currently seeking a motivated professional for a Czech Speaking Customer Support Specialist position in Bulgaria. This role is ideal for those looking to excel in the Customer Support Services industry while enjoying a vibrant expatriate lifestyle in one of Europe’s fastest-growing business hubs among our portfolio of Czech-speaking jobs.
Key Responsibilities
- Deliver exceptional omnichannel support to clients in the Customer Support Services industry.
- Resolve complex customer inquiries via phone, email, and live chat in native-level Czech.
- Maintain a deep knowledge base of products to ensure accurate and timely issue resolution.
- Collaborate with international teams to enhance service delivery standards.
- Document all interactions within the CRM system with precision and attention to detail.
- Act as a brand ambassador, ensuring a premium service experience for all stakeholders.
- Contribute to team goals by achieving key performance indicators (KPIs) related to customer satisfaction.
Requirements
- Native or fluent Czech (spoken and written) is mandatory.
- Valid EU passport (mandatory).
- Strong interpersonal skills with a passion for the Customer Support Services industry.
- Previous experience in a professional office environment or BPO sector is considered an advantage.
- Ability to relocate to Sofia for this Czech Speaking Customer Support Specialist position in Bulgaria.
- Proven track record of success in high-paced, target-driven environments.
Benefits
What We Offer
- Competitive Monthly Salary
- Fully Paid Training
- Health Insurance
- Fully Paid Relocation Package (flight, transfer, hotel)
- Monthly Performance Bonus
- €1,500 Signing Bonus (one-time)
- And Much More...
Life in Bulgaria
Choosing one of our jobs in Bulgaria means embracing a rich cultural tapestry where history meets modernity. With its stunning mountainous landscapes and sunny climate, Bulgaria offers an exceptional quality of life and a welcoming atmosphere for professionals seeking international growth. Experience the perfect blend of a low cost of living and a high-end social life that makes Bulgaria a top destination for ambitious expats.
Relocating to Sofia is a seamless experience, especially when supported by our full relocation package. You will find that life in Bulgaria is defined by delicious cuisine, an energetic nightlife, and a thriving expat community that makes adapting to your new home incredibly rewarding. Join the many professionals who have already chosen Bulgaria as their base for a brilliant career in Customer Support Services.
How to Apply
If you are ready to take the next step in your career with this Czech Speaking Customer Support Specialist position in Bulgaria, we invite you to Apply Now. Our team at Mercier Consultancy Group is eager to review your application and discuss your future. We look forward to hearing from you!