Mercier Consultancy Group
via Workable
Czech Speaking Player Support Specialist - Work In Sofia, Bulgaria
This is the employer's own posting, not a copy on a job board.
What we know
Is it still open?
Confirmed still open
Last checked 22h ago — checked against the employer's own applicant tracking system, which is the company answering directly.
We re-read the employer's own applicant tracking system and the posting was still there. That is the company answering directly.
How old is it?
Posted 11d ago
The date the source published, not the day we noticed it (2026-09-04). Last seen at its source just now.
Is it remote?
Marked remote on the employer's board
Their board carries a remote setting on this posting — a field they filled in, not wording we read. The location field names somewhere specific, which is usually where the team or the entity sits.
Who may apply?
Bulgaria, Greece, Czechia, Germany, Spain, Portugal
The description states no restriction of its own. This is the source's own tag.
Pay not stated
Similar roles pay €1,350/mo
Middle 50% of 9 listings that do state pay — Customer · all levels · Greece · EUR/month. This employer has published no salary; this is what comparable listings we hold disclose, never converted between currencies or periods. How this is calculated.
Skills named in the ad
Recognised terms only, from a fixed vocabulary — this is what CV matching compares against.
Carried by 1 source
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workable employer's own board first seen 10d ago · last seen just now
The listing
About Mercier Consultancy Group
Mercier Consultancy Group is a premier international recruitment firm dedicated to connecting top-tier talent with industry-leading organizations across Europe. We pride ourselves on facilitating career-defining opportunities, making us the partner of choice for professionals seeking the best jobs in Bulgaria and beyond.
Job Overview
We are currently seeking a passionate gaming enthusiast for a Czech Speaking Player Support Specialist position in Bulgaria to join a world-class Gaming & Esports client. This is a unique opportunity to elevate the player experience and contribute to the growth of a global gaming powerhouse while enjoying a vibrant career abroad.
Key Responsibilities
- Provide high-quality technical and account support to players via chat, email, and social media channels.
- Represent our premium Gaming & Esports brand with professionalism and deep product knowledge.
- Troubleshoot in-game issues, payment queries, and account security matters for Czech-speaking users.
- Collaborate with internal teams to provide feedback on player trends and common community pain points.
- Ensure all interactions maintain the high service standards expected in the competitive gaming industry.
- Maintain accurate records and documentation of all player interactions within the CRM system.
- Participate in ongoing product training to stay updated with the latest gaming releases and features.
Requirements
- Native or fluent Czech (spoken and written).
- Valid EU passport (mandatory).
- A genuine passion for the Gaming & Esports industry and current gaming trends.
- Excellent communication and problem-solving skills, perfect for those seeking Czech-speaking jobs.
- Availability to work in Sofia for this Czech Speaking Player Support Specialist position in Bulgaria.
- Previous experience in customer service or community management is considered an advantage.
Benefits
What We Offer
- Competitive Monthly Salary
- Fully Paid Training
- Health Insurance
- Fully Paid Relocation Package (flight, transfer, hotel)
- Monthly Performance Bonus
- €1,500 Signing Bonus (one-time)
- An exciting career trajectory within the Gaming & Esports sector.
Life in Bulgaria
Choosing to take one of our open jobs in Bulgaria means stepping into a country with a rich history, stunning mountain landscapes, and a surprisingly affordable cost of living. Bulgaria offers a perfect balance between a professional career and a high quality of life, featuring a warm climate and a vibrant social scene that attracts expatriates from around the globe.
Beyond the professional benefits, living in Bulgaria provides access to a rich culinary culture and an welcoming local community. As a hub for international businesses, Bulgaria is the ideal destination for anyone seeking to combine a fast-paced career in Gaming & Esports with the adventure of living in one of Europe’s most promising and culturally diverse nations.
How to Apply
If you are ready to take the next step in your career and join a leading team, we want to hear from you. Click 'Apply Now' to submit your application for this Czech Speaking Player Support Specialist position in Bulgaria and a member of the Mercier Consultancy Group recruitment team will be in touch shortly. We look forward to helping you start your journey.