Mercier Consultancy Group
via Workable
Estonian Speaking Support Specialist - Work In Sofia, Bulgaria
This is the employer's own posting, not a copy on a job board.
What we know
Is it still open?
Confirmed still open
Last checked 23h ago — checked against the employer's own applicant tracking system, which is the company answering directly.
We re-read the employer's own applicant tracking system and the posting was still there. That is the company answering directly.
How old is it?
Posted 13d ago
The date the source published, not the day we noticed it (2026-09-02). Last seen at its source just now.
Is it remote?
Marked remote on the employer's board
Their board carries a remote setting on this posting — a field they filled in, not wording we read. The location field names somewhere specific, which is usually where the team or the entity sits.
Who may apply?
Bulgaria, Greece, Estonia, Finland, Spain, Portugal
The description states no restriction of its own. This is the source's own tag.
Pay not stated
Similar roles pay €1,350/mo
Middle 50% of 9 listings that do state pay — Customer · all levels · Greece · EUR/month. This employer has published no salary; this is what comparable listings we hold disclose, never converted between currencies or periods. How this is calculated.
Skills named in the ad
Recognised terms only, from a fixed vocabulary — this is what CV matching compares against.
Carried by 1 source
-
workable employer's own board first seen 11d ago · last seen just now
The listing
About Mercier Consultancy Group
Mercier Consultancy Group is a premier international staffing firm dedicated to connecting top-tier talent with industry-leading corporations across Europe. We specialize in sourcing multilingual professionals for complex roles, ensuring that our partners in the Customer Support Services sector receive unparalleled service excellence.
Job Overview
We are currently seeking a motivated candidate for an Estonian Speaking Support Specialist position in Bulgaria to join our dynamic team in Sofia. This role offers an exceptional opportunity for those looking to advance their career in the Customer Support Services industry while enjoying the vibrant lifestyle offered by one of the most exciting hubs for jobs in Bulgaria.
Key Responsibilities
- Provide high-quality support to customers via phone, email, and live chat, ensuring satisfaction in the Customer Support Services sector.
- Resolve complex inquiries and technical issues with a professional and empathetic tone.
- Maintain detailed records of all customer interactions in our internal CRM system.
- Act as a primary brand ambassador for our international clients, upholding the highest standards of service.
- Collaborate with cross-functional teams to identify and escalate critical trends or system errors.
- Contribute to the success of the department by consistently meeting individual and team KPIs.
- Participate in ongoing training to master new products and support workflows.
Requirements
- Native or fluent Estonian (spoken and written) is mandatory.
- Valid EU passport (mandatory) to facilitate your transition to this Estonian speaking Support Specialist position in Bulgaria.
- Previous experience in a professional Customer Support Services environment is considered a distinct advantage.
- Strong communication skills and a passion for helping others.
- Proficiency in English to collaborate with our multicultural team.
- Excellent problem-solving skills and a high degree of digital literacy.
Benefits
What We Offer
- Competitive Monthly Salary
- Fully Paid Training
- Comprehensive Health Insurance
- Fully Paid Relocation Package (flight, transfer, hotel) for those starting new jobs in Bulgaria.
- Performance-based Monthly Bonus scheme.
- €1,500 Signing Bonus (one-time) for new hires.
- Opportunity for long-term professional growth within a global organization.
Life in Bulgaria
Bulgaria is a hidden gem in Europe, offering a perfect blend of rich history, modern amenities, and breathtaking landscapes. By choosing one of our Estonian speaking jobs in the heart of Sofia, you will experience a Mediterranean-influenced climate with mild winters and long, sunny summers. Bulgaria is increasingly recognized as a top-tier destination for international professionals seeking a high quality of life at an affordable cost.
From the vibrant nightlife of the capital to the stunning mountain ranges and seaside resorts, there is something for everyone in Bulgaria. Our fully paid relocation package ensures a seamless transition, allowing you to focus on your new Estonian Speaking Support Specialist position in Bulgaria while you settle into your new home. Enjoy the local cuisine and the welcoming culture that makes Bulgaria such an incredible place to live and work.
How to Apply
If you are ready to take the next step in your career and join a world-class team in a thriving professional environment, we encourage you to Apply Now. Mercier Consultancy Group is committed to your success. We look forward to reviewing your application and helping you start your journey in the beautiful city of Sofia!