Mercier Consultancy Group
via Workable
French Speaking Fitbit Customer Support Specialist - Work In Sofia, Bulgaria
This is the employer's own posting, not a copy on a job board.
What we know
Is it still open?
Confirmed still open
Last checked 19h ago — checked against the employer's own applicant tracking system, which is the company answering directly.
We re-read the employer's own applicant tracking system and the posting was still there. That is the company answering directly.
How old is it?
Posted 13d ago
The date the source published, not the day we noticed it (2026-09-02). Last seen at its source just now.
Is it remote?
Marked remote on the employer's board
Their board carries a remote setting on this posting — a field they filled in, not wording we read. The location field names somewhere specific, which is usually where the team or the entity sits.
Who may apply?
Bulgaria, Greece, France, Belgium, Spain, Portugal
The description states no restriction of its own. This is the source's own tag.
Pay not stated
Similar roles pay €1,350/mo
Middle 50% of 9 listings that do state pay — Customer · all levels · Greece · EUR/month. This employer has published no salary; this is what comparable listings we hold disclose, never converted between currencies or periods. How this is calculated.
Skills named in the ad
Recognised terms only, from a fixed vocabulary — this is what CV matching compares against.
Carried by 1 source
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workable employer's own board first seen 10d ago · last seen just now
The listing
About Mercier Consultancy Group
Mercier Consultancy Group is a premier international staffing firm, recognized for bridging top-tier talent with world-leading brands across Europe. We specialize in bespoke recruitment solutions, consistently delivering excellence for those seeking prestigious jobs in Bulgaria and beyond.
Job Overview
We are currently seeking a motivated professional for a French Speaking Fitbit Customer Support Specialist position in Bulgaria, dedicated to helping users achieve their personal health and fitness milestones. Join an industry-leading team in the heart of the Fitness & Wellness sector, where you will provide expert guidance on innovative wearable technology.
Key Responsibilities
- Provide high-quality technical support to French-speaking users regarding their Fitbit devices and applications.
- Assist customers in navigating their health metrics, including heart rate tracking, sleep analysis, and activity logs.
- Troubleshoot sync issues and hardware connectivity problems to ensure a seamless fitness journey for our clients.
- Educate users on how to maximize the features of their wellness hardware to reach their personal health goals.
- Maintain accurate records of customer interactions while adhering to the highest quality standards of the Fitness & Wellness industry.
- Collaborate with international teams to share feedback and improve the overall consumer experience.
- Promote a culture of health and wellness through professional, empathetic communication.
Requirements
- Native or fluent French (spoken and written).
- Valid EU passport (mandatory).
- A genuine passion for the Fitness & Wellness industry and wearable technology.
- Strong problem-solving skills and a customer-centric mindset.
- Ability to relocate to Sofia, Bulgaria, for this on-site opportunity.
- Excellent communication skills, both verbal and written, in English and French.
Benefits
What We Offer
- Competitive Monthly Salary.
- Fully Paid Training on the latest health technology.
- Comprehensive Health Insurance.
- Fully Paid Relocation Package (flight, transfer, hotel).
- Monthly Performance Bonus linked to service excellence.
- €1,500 Signing Bonus (one-time) for new hires joining our Sofia team.
- Excellent professional growth prospects in one of the most exciting French-speaking jobs in the region.
Life in Bulgaria
Sofia is a dynamic, rapidly growing capital that offers a perfect blend of rich history and modern, vibrant city life. Living in Bulgaria provides a fantastic climate, breathtaking mountain views, and a welcoming culture, making it one of the most attractive destinations for professionals searching for international French-speaking jobs. You will find that Bulgaria offers a high standard of living with a cosmopolitan atmosphere.
With our full relocation support, your transition to Bulgaria will be smooth and stress-free. From exploring the local culinary scene to enjoying the affordable, high-quality lifestyle that Bulgaria is famous for, you will find that relocating for this French Speaking Fitbit Customer Support Specialist position in Bulgaria is the career move you have been waiting for.
How to Apply
If you are ready to take the next step in your career with a global leader, we invite you to apply today. Simply click the Apply Now button to submit your CV and begin your journey with Mercier Consultancy Group. We look forward to hearing from you soon!