Mercier Consultancy Group
via Workable
French Speaking iRobot Support Specialist - Work In Sofia, Bulgaria
This is the employer's own posting, not a copy on a job board.
What we know
Is it still open?
Confirmed still open
Last checked 1d ago — checked against the employer's own applicant tracking system, which is the company answering directly.
We re-read the employer's own applicant tracking system and the posting was still there. That is the company answering directly.
How old is it?
Posted 13d ago
The date the source published, not the day we noticed it (2026-09-02). Last seen at its source 1h ago.
Is it remote?
Marked remote on the employer's board
Their board carries a remote setting on this posting — a field they filled in, not wording we read. The location field names somewhere specific, which is usually where the team or the entity sits.
Who may apply?
Bulgaria, Greece, France, Belgium, Portugal, Spain
The description states no restriction of its own. This is the source's own tag.
Pay not stated
Similar roles pay €1,350/mo
Middle 50% of 9 listings that do state pay — Customer · all levels · Greece · EUR/month. This employer has published no salary; this is what comparable listings we hold disclose, never converted between currencies or periods. How this is calculated.
Skills named in the ad
Recognised terms only, from a fixed vocabulary — this is what CV matching compares against.
Carried by 1 source
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workable employer's own board first seen 11d ago · last seen 1h ago
The listing
About Mercier Consultancy Group
Mercier Consultancy Group is a premier international staffing firm, recognized as a leader in European talent acquisition and BPO solutions. We specialize in connecting high-caliber multilingual professionals with world-class opportunities in the consumer electronics sector, ensuring both personal career growth and business excellence.
Job Overview
We are currently looking for a motivated candidate for the French Speaking iRobot Support Specialist position in Bulgaria. This role is a perfect match for those seeking French-speaking jobs within the thriving consumer electronics industry, offering a unique opportunity to provide expert support for innovative robotics technology while enjoying a vibrant expatriate life.
Key Responsibilities
- Provide premium technical support for iRobot consumer electronics products to French-speaking customers.
- Troubleshoot connectivity, hardware, and software issues related to robotic household devices.
- Maintain a high level of customer satisfaction by delivering professional, empathetic, and efficient service.
- Document all customer interactions accurately within the internal CRM system to ensure quality tracking.
- Collaborate with internal technical teams to escalate complex consumer electronics malfunctions.
- Guide users through the setup and maintenance of smart home appliances via phone, email, and chat.
- Stay updated on new product releases to provide expert advice and technical guidance.
Requirements
- Native or fluent French (spoken and written).
- Valid EU passport (mandatory).
- Passion for consumer electronics and modern technology.
- Excellent communication skills and a customer-centric mindset.
- Previous experience in technical support or customer service is considered an advantage for this French Speaking iRobot Support Specialist position in Bulgaria.
- Ability to thrive in an international office environment located in Sofia.
Benefits
What We Offer
- Competitive Monthly Salary
- Fully Paid Training on iRobot technologies
- Health Insurance and comprehensive benefits package
- Fully Paid Relocation Package (flight, transfer, hotel) to support your transition to jobs in Bulgaria.
- Monthly Performance Bonus linked to service quality.
- €1,500 Signing Bonus (one-time) for all successful candidates.
- Professional growth opportunities within a leading firm.
Life in Bulgaria
Choosing to work in Bulgaria offers an incredible balance of modern urban life and historical charm. As one of the most exciting hubs for international business, jobs in Bulgaria provide a high quality of life with a sunny climate, vibrant café culture, and a welcoming expat community that makes settling into your new home effortless.
The relocation process is seamless, allowing you to enjoy the rich culinary heritage and affordable lifestyle that Bulgaria is famous for. When you join our team for this French Speaking iRobot Support Specialist position in Bulgaria, you are choosing a country where your professional career and personal life thrive in harmony.
How to Apply
If you are ready to take the next step in your career with a leading firm in the consumer electronics sector, we invite you to apply today. Click the 'Apply Now' button to submit your application and join the Mercier Consultancy Group team in beautiful Sofia. We look forward to hearing from you!