Mercier Consultancy Group
via Workable
French Speaking Zalando Customer Expert - Work Remote In Greece
This is the employer's own posting, not a copy on a job board.
What we know
Is it still open?
Confirmed still open
Last checked 20h ago — checked against the employer's own applicant tracking system, which is the company answering directly.
We re-read the employer's own applicant tracking system and the posting was still there. That is the company answering directly.
How old is it?
Posted 13d ago
The date the source published, not the day we noticed it (2026-09-02). Last seen at its source just now.
Is it remote?
Marked remote on the employer's board
Their board carries a remote setting on this posting — a field they filled in, not wording we read. The location field names somewhere specific, which is usually where the team or the entity sits.
Who may apply?
Greece, Bulgaria, France, Belgium, Spain
The description agrees: it names Greece.
What the ad says
…work permit for Greece is required…
…living in Greece while building your career in the retail sector is unmatched…
Pay not stated
Similar roles pay €1,350/mo
Middle 50% of 9 listings that do state pay — Customer · all levels · Greece · EUR/month. This employer has published no salary; this is what comparable listings we hold disclose, never converted between currencies or periods. How this is calculated.
Carried by 1 source
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workable employer's own board first seen 10d ago · last seen just now
The listing
About Mercier Consultancy Group
Mercier Consultancy Group is a premier international recruitment and BPO firm, dedicated to connecting top-tier talent with industry-leading brands across Europe. We specialize in sourcing multilingual professionals for elite companies, ensuring a seamless career transition and long-term success for our candidates.
Job Overview
We are currently searching for a dedicated professional to join our team in the Retail (Online & Offline) industry. This French Speaking Zalando Customer Expert position in Greece offers a unique opportunity to represent a global fashion powerhouse while enjoying the Mediterranean lifestyle through our supported jobs in Greece program.
Key Responsibilities
- Deliver exceptional customer service support for fashion retail inquiries across multiple channels.
- Resolve complex order, delivery, and return queries with a high degree of empathy and efficiency.
- Maintain deep knowledge of online and offline retail trends to provide expert guidance to customers.
- Manage customer accounts, payment issues, and loyalty program queries to ensure high satisfaction rates.
- Collaborate with international teams to optimize retail service processes and customer journeys.
- Act as a brand ambassador for Zalando, reflecting the values of one of Europe's largest fashion retailers.
- Handle sensitive information with professionalism in alignment with corporate data privacy standards.
Requirements
- Native or fluent French (spoken and written) is mandatory for this role.
- Proven experience in customer service or the retail industry is highly preferred.
- Valid EU passport or a valid work permit for Greece is required.
- Strong digital literacy and ability to navigate multiple software platforms simultaneously.
- Passionate about fashion and the evolving landscape of online retail.
- Ability to adapt to a fast-paced work environment, making this one of the most dynamic French-speaking jobs available today.
Benefits
What We Offer
- Competitive Monthly Salary with 13th and 14th salaries paid per year.
- Monthly Performance Bonus based on your professional excellence.
- Fully Paid Relocation Package, including flight tickets, transfer services, and initial hotel accommodation.
- Comprehensive, fully paid professional training program to set you up for success.
- Full Health Insurance coverage and access to premium corporate benefits.
- An opportunity to join one of the most exciting French Speaking Zalando Customer Expert positions in Greece.
- And Much More, including team-building events and a vibrant international work culture.
Life in Greece
Embark on a new chapter of your career by securing one of the most sought-after jobs in Greece. Beyond the professional growth, you will enjoy the sun-drenched landscape of Greece, famous for its ancient history, stunning coastlines, and welcoming culture. Working here allows you to immerse yourself in the authentic Mediterranean lifestyle that Greece is renowned for.
Our relocation support makes your move to Greece effortless, allowing you to focus on your new role while enjoying exquisite local cuisine and a high quality of life. Whether you are walking through the historic streets or enjoying the vibrant nightlife, the experience of living in Greece while building your career in the retail sector is unmatched.
How to Apply
If you are ready to advance your career and join a dynamic international team, we invite you to apply now. Simply click the link below to submit your application and take the first step toward your new French Speaking Zalando Customer Expert position in Greece. We look forward to hearing from you. Best regards, the team at Mercier Consultancy Group.