Mercier Consultancy Group
via Workable
German Speaking Zalando Customer Expert - Work Remote In Greece
This is the employer's own posting, not a copy on a job board.
What we know
Is it still open?
Confirmed still open
Last checked 17h ago — checked against the employer's own applicant tracking system, which is the company answering directly.
We re-read the employer's own applicant tracking system and the posting was still there. That is the company answering directly.
How old is it?
Posted 15d ago
The date the source published, not the day we noticed it (2026-08-31). Last seen at its source just now.
Is it remote?
Marked remote on the employer's board
Their board carries a remote setting on this posting — a field they filled in, not wording we read. The location field names somewhere specific, which is usually where the team or the entity sits.
Who may apply?
Greece, Germany, Bulgaria, Spain, Portugal
The description agrees: it names Greece.
What the ad says
…work permit for Greece…
Pay not stated
Similar roles pay €1,350/mo
Middle 50% of 9 listings that do state pay — Customer · all levels · Greece · EUR/month. This employer has published no salary; this is what comparable listings we hold disclose, never converted between currencies or periods. How this is calculated.
Skills named in the ad
Recognised terms only, from a fixed vocabulary — this is what CV matching compares against.
Carried by 1 source
-
workable employer's own board first seen 10d ago · last seen just now
The listing
About Mercier Consultancy Group
Mercier Consultancy Group is a premier international recruitment firm, specializing in connecting top-tier talent with world-class organizations across the European landscape. We pride ourselves on facilitating career-defining opportunities within the BPO and retail sectors, ensuring a seamless transition for professionals seeking high-impact jobs in Greece.
Job Overview
We are currently looking for a talented individual to join our team in the prestigious German Speaking Zalando Customer Expert position in Greece. This is an exceptional opportunity for professionals looking to combine their Dutch language expertise with a career in the fast-paced online and offline retail industry while enjoying the Mediterranean lifestyle.
Key Responsibilities
- Provide world-class support to Zalando customers regarding their online shopping experience.
- Manage order inquiries, returns, and exchanges with a high level of efficiency and empathy.
- Represent the retail brand by ensuring that every customer interaction reflects Zalando's professional standards.
- Assist clients with navigating the online retail platform, including account management and payment queries.
- Identify customer trends and communicate feedback to help optimize the online retail user experience.
- Maintain accurate records of customer interactions within our digital CRM systems.
- Collaborate with cross-functional teams to resolve complex retail logistics and delivery issues.
Requirements
- Native or fluent Dutch (spoken and written) is mandatory for this role.
- Professional proficiency in German to interact effectively with the Zalando ecosystem.
- Valid EU passport or a valid work permit for Greece.
- Strong background or interest in the modern retail (online & offline) landscape.
- Exceptional communication skills and a passion for customer success.
- A proactive mindset suitable for thriving in one of the most exciting Dutch-speaking jobs currently available.
Benefits
What We Offer
- Competitive Monthly Salary
- Fully Paid Training on the latest retail support technologies.
- Health Insurance and comprehensive benefits package.
- Fully Paid Relocation Package (flight, transfer, and hotel accommodation).
- Attractive Monthly Performance Bonus.
- Special Benefit: 2 Extra Salaries Per Year (13th and 14th salary).
- Excellent opportunities for professional development and international networking in Greece.
Life in Greece
Choosing one of our jobs in Greece means choosing a lifestyle defined by sunshine, ancient history, and vibrant modern culture. Whether you are exploring the historic streets of Athens or enjoying the coastal breeze, Greece provides an unbeatable quality of life that attracts top professionals from across Europe every single year.
Relocating to Greece is made easy through our comprehensive support, allowing you to focus on your new career while discovering the incredible culinary scene and welcoming local hospitality. There has never been a better time to secure your future in Greece and join our growing community of international experts.
How to Apply
If you are ready to elevate your career and embark on an unforgettable experience as a German Speaking Zalando Customer Expert in Greece, we invite you to click 'Apply Now' to submit your CV. Our team at Mercier Consultancy Group looks forward to reviewing your application and guiding you through the next steps of your professional journey.