Mercier Consultancy Group
via Workable
Italian Speaking Back Office Gaming Support Specialist - Work In Sofia, Bulgaria
This is the employer's own posting, not a copy on a job board.
What we know
Is it still open?
Confirmed still open
Last checked 20h ago — checked against the employer's own applicant tracking system, which is the company answering directly.
We re-read the employer's own applicant tracking system and the posting was still there. That is the company answering directly.
How old is it?
Posted 12d ago
The date the source published, not the day we noticed it (2026-09-03). Last seen at its source just now.
Is it remote?
Marked remote on the employer's board
Their board carries a remote setting on this posting — a field they filled in, not wording we read. The location field names somewhere specific, which is usually where the team or the entity sits.
Who may apply?
Bulgaria, Greece, Italy, Spain, Portugal, France
The description states no restriction of its own. This is the source's own tag.
Pay not stated
Similar roles pay €1,350/mo
Middle 50% of 9 listings that do state pay — Customer · all levels · Greece · EUR/month. This employer has published no salary; this is what comparable listings we hold disclose, never converted between currencies or periods. How this is calculated.
Carried by 1 source
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workable employer's own board first seen 10d ago · last seen just now
The listing
About Mercier Consultancy Group
Mercier Consultancy Group is a premier international recruitment firm, specializing in connecting top-tier talent with industry-leading organizations across Europe. As experts in the BPO sector, we take pride in facilitating life-changing career opportunities, such as this exciting Italian Speaking Back Office Gaming Support Specialist position in Bulgaria.
Job Overview
We are seeking a highly motivated professional to join a leading global player in the Gaming & Esports industry at their regional headquarters in Sofia. This Italian Speaking Back Office Gaming Support Specialist position in Bulgaria offers the perfect blend of analytical back-office support and high-energy interaction within the dynamic world of online entertainment.
Key Responsibilities
- Managing backend administrative requests for a global portfolio of Gaming & Esports enthusiasts.
- Ensuring compliance and security protocols are met within all gaming transactions and player account activities.
- Providing high-level Italian language support for complex account inquiries and document verification processes.
- Collaborating with cross-functional teams to monitor platform integrity and enhance the overall gaming experience.
- Analyzing technical system data to resolve account-related disputes or payout queries efficiently.
- Maintaining up-to-date knowledge of industry trends and gaming regulations to provide accurate, professional assistance.
Requirements
- Native or fluent Italian (spoken and written) is mandatory for this role.
- Valid EU passport (mandatory) to facilitate your smooth relocation to the region.
- Professional proficiency in English to communicate within our diverse international environment.
- Strong analytical mindset with a passion for the Gaming & Esports sector.
- Previous experience in back-office, administrative, or customer support roles is considered an advantage for these Italian-speaking jobs.
Benefits
What We Offer
- Competitive Monthly Salary
- Fully Paid Training programs to master the Gaming & Esports platform systems.
- Comprehensive Health Insurance and wellness benefits.
- Fully Paid Relocation Package (flight, transfer, and initial hotel accommodation) for those seeking jobs in Bulgaria.
- Lucrative Monthly Performance Bonus linked to your operational excellence.
- Exceptional career growth opportunities within an international environment.
Life in Bulgaria
Bulgaria has rapidly become one of the most attractive destinations for young professionals, offering a vibrant culture, stunning mountain landscapes, and a comfortable Mediterranean-influenced climate. By choosing to relocate for this position, you will join a growing community of international experts enjoying life in Bulgaria, where modern urban amenities meet rich historical charm.
Beyond the professional advancement, living in Bulgaria provides a fantastic quality of life with affordable living costs and a renowned culinary scene. We ensure your transition to your new home in Bulgaria is seamless through our comprehensive support services, making your move to take one of these exciting Italian-speaking jobs an unforgettable experience.
How to Apply
Are you ready to level up your career? If you are a fluent Italian speaker looking for a new challenge in the Gaming & Esports sector, we invite you to apply now and start your journey with us. Our team at Mercier Consultancy Group is eager to review your application and help you secure this unique role in Sofia. Your future in international business starts here.