Mercier Consultancy Group
via Workable
Italian Speaking Customer Care Experts - Work In Athens, Greece
This is the employer's own posting, not a copy on a job board.
What we know
Is it still open?
Confirmed still open
Last checked 18h ago — checked against the employer's own applicant tracking system, which is the company answering directly.
We re-read the employer's own applicant tracking system and the posting was still there. That is the company answering directly.
How old is it?
Posted 12d ago
The date the source published, not the day we noticed it (2026-09-03). Last seen at its source just now.
Is it remote?
Marked remote on the employer's board
Their board carries a remote setting on this posting — a field they filled in, not wording we read. The location field names somewhere specific, which is usually where the team or the entity sits.
Who may apply?
Greece, Bulgaria, Italy, Germany, Portugal, Spain
The description states no restriction of its own. This is the source's own tag.
Pay not stated
Similar roles pay €1,350/mo
Middle 50% of 9 listings that do state pay — Customer · all levels · Greece · EUR/month. This employer has published no salary; this is what comparable listings we hold disclose, never converted between currencies or periods. How this is calculated.
Carried by 1 source
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workable employer's own board first seen 10d ago · last seen just now
The listing
About Mercier Consultancy Group
Mercier Consultancy Group is a premier international recruitment and BPO firm, dedicated to connecting top-tier talent with world-leading organizations across the globe. We take pride in our ability to facilitate career-defining opportunities within the customer support services industry, ensuring excellence for both our clients and our candidates.
Job Overview
We are currently seeking talented professionals for the Italian Speaking Customer Care Experts position in Greece. If you are looking for premier Italian-speaking jobs that combine professional growth with a Mediterranean lifestyle, this is your opportunity to join a vibrant team in the heart of Athens.
Key Responsibilities
- Provide world-class support to customers via phone, email, and live chat within the customer support services industry.
- Resolve complex inquiries with precision while maintaining the highest levels of customer satisfaction.
- Ensure all interactions reflect the company's commitment to excellence and brand identity.
- Maintain comprehensive records of customer interactions within our internal database systems.
- Collaborate with cross-functional teams to streamline support processes and improve service delivery.
- Stay updated on product developments and company policy changes to provide accurate information to clients.
- Act as a primary point of contact for Italian-speaking clients, fostering long-term brand loyalty.
Requirements
- Native or fluent Italian (spoken and written) is mandatory for this role.
- Valid EU passport (mandatory) to facilitate your transition to our jobs in Greece.
- Excellent communication and interpersonal skills, essential for a career in customer support services.
- Intermediate proficiency in English to collaborate within our international team.
- Positive attitude, strong problem-solving abilities, and a customer-centric mindset.
- Ability to thrive in an on-site, fast-paced international office environment in Athens.
Benefits
What We Offer
- Competitive Monthly Salary plus 2 Extra Salaries Per Year (13th and 14th month).
- Monthly Performance Bonus to reward your dedication and results.
- Fully Paid Relocation Package including flight, airport transfer, and initial hotel accommodation.
- Comprehensive, fully paid training program to ensure your success in the customer support services industry.
- Full Health Insurance coverage and additional social benefits.
- Ongoing career development and internal advancement opportunities within Mercier Consultancy Group.
- An exciting opportunity to work in a multicultural hub in the heart of Greece.
Life in Greece
Living and working in Greece offers a unique blend of ancient history, vibrant modern culture, and the famous Mediterranean sunshine. Those choosing to take advantage of these Italian-speaking jobs will discover that Greece provides an unparalleled quality of life, where high-energy professional environments meet the relaxed pace of island-inspired weekends. Whether you are exploring historical landmarks or enjoying the local coastal atmosphere, Greece is truly a land of inspiration.
Our relocation support ensures your move to Greece is seamless, allowing you to focus on your career in the customer support services sector while you immerse yourself in the culinary wonders and hospitality of the Greek people. By joining our team for this Italian Speaking Customer Care Experts position in Greece, you are choosing more than just a job; you are choosing an adventure in one of the world's most sought-after destinations.
How to Apply
If you are ready to launch your career with one of the most exciting Italian-speaking jobs in Europe, we encourage you to submit your application today. Click 'Apply Now' to join the team at Mercier Consultancy Group and take the first step toward your new professional journey in sunny Athens.