Mercier Consultancy Group
via Workable
Polish Speaking Back Office Gaming Support Specialist - Work In Sofia, Bulgaria
This is the employer's own posting, not a copy on a job board.
What we know
Is it still open?
Confirmed still open
Last checked 21h ago — checked against the employer's own applicant tracking system, which is the company answering directly.
We re-read the employer's own applicant tracking system and the posting was still there. That is the company answering directly.
How old is it?
Posted 11d ago
The date the source published, not the day we noticed it (2026-09-04). Last seen at its source just now.
Is it remote?
Marked remote on the employer's board
Their board carries a remote setting on this posting — a field they filled in, not wording we read. The location field names somewhere specific, which is usually where the team or the entity sits.
Who may apply?
Bulgaria, Greece, Poland, Sweden, Portugal, Spain
The description states no restriction of its own. This is the source's own tag.
Pay not stated
Similar roles pay €1,350/mo
Middle 50% of 9 listings that do state pay — Customer · all levels · Greece · EUR/month. This employer has published no salary; this is what comparable listings we hold disclose, never converted between currencies or periods. How this is calculated.
Carried by 1 source
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workable employer's own board first seen 10d ago · last seen just now
The listing
About Mercier Consultancy Group
Mercier Consultancy Group is a premier international recruitment firm, specializing in connecting top-tier talent with industry-leading organizations across the European landscape. We pride ourselves on our deep expertise in high-growth sectors, consistently placing exceptional candidates in exclusive Polish-speaking jobs that define the future of global service operations.
Job Overview
We are currently seeking a motivated professional for the Polish Speaking Back Office Gaming Support Specialist position in Bulgaria. This unique role offers you the chance to immerse yourself in the high-energy world of Gaming & Esports while providing vital back-office support to a premium international client base.
Key Responsibilities
- Provide high-quality back-office support for our Gaming & Esports platform users in Polish.
- Monitor and manage account integrity and platform security, ensuring a safe environment for all players.
- Process complex administrative requests related to player documentation and verification.
- Collaborate with cross-functional teams to resolve gaming-related technical inquiries.
- Analyze player data and trends to improve overall service efficiency and customer experience.
- Maintain deep product knowledge of current esports titles and gaming industry standards.
- Contribute to the continuous improvement of support workflows through your expert insights.
Requirements
- Native or fluent Polish (spoken and written).
- Valid EU passport (mandatory).
- Previous experience in administrative, back-office, or customer support roles is highly preferred.
- A genuine passion for the Gaming & Esports industry and its communities.
- Strong proficiency in English for inter-departmental communication.
- Excellent analytical skills and attention to detail when managing sensitive documentation.
Benefits
What We Offer
- Competitive Monthly Salary.
- Fully Paid Training.
- Comprehensive Health Insurance.
- Fully Paid Relocation Package (flight, transfer, hotel) for those moving to Bulgaria.
- Attractive Monthly Performance Bonus.
- Opportunities for career growth within the fast-paced Gaming & Esports sector.
- A vibrant, multi-cultural workspace in the heart of Sofia.
Life in Bulgaria
Sofia is rapidly becoming one of the most exciting hubs for Jobs in Bulgaria, offering a perfect blend of rich history and modern metropolitan life. With its stunning mountain backdrop and welcoming atmosphere, Bulgaria provides an exceptional quality of life where you can enjoy sunny weather, a vibrant social scene, and a low cost of living while advancing your professional career.
Choosing to take on a Polish Speaking Back Office Gaming Support Specialist position in Bulgaria means joining an international community in a city that truly never sleeps. From world-class dining to weekend adventures in nature, relocating to Bulgaria is the ultimate career move for those looking to combine personal growth with a thriving international experience.
How to Apply
If you are ready to launch your career in the Gaming & Esports industry, we invite you to join our team in Sofia. Click "Apply Now" to submit your application and take the next step toward this exciting opportunity with Mercier Consultancy Group.