Mercier Consultancy Group
via Workable
Polish Speaking Support Specialist - Work In Sofia, Bulgaria
This is the employer's own posting, not a copy on a job board.
What we know
Is it still open?
Confirmed still open
Last checked 20h ago — checked against the employer's own applicant tracking system, which is the company answering directly.
We re-read the employer's own applicant tracking system and the posting was still there. That is the company answering directly.
How old is it?
Posted 11d ago
The date the source published, not the day we noticed it (2026-09-04). Last seen at its source just now.
Is it remote?
Marked remote on the employer's board
Their board carries a remote setting on this posting — a field they filled in, not wording we read. The location field names somewhere specific, which is usually where the team or the entity sits.
Who may apply?
Bulgaria, Greece, Poland, Spain, Portugal, Germany
The description states no restriction of its own. This is the source's own tag.
Pay not stated
Similar roles pay €1,350/mo
Middle 50% of 9 listings that do state pay — Customer · all levels · Greece · EUR/month. This employer has published no salary; this is what comparable listings we hold disclose, never converted between currencies or periods. How this is calculated.
Skills named in the ad
Recognised terms only, from a fixed vocabulary — this is what CV matching compares against.
Carried by 1 source
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workable employer's own board first seen 10d ago · last seen just now
The listing
About Mercier Consultancy Group
Mercier Consultancy Group is a premier international staffing firm dedicated to bridging top-tier talent with world-class organizations. As a leader in European recruitment and BPO solutions, we specialize in placing exceptional professionals into high-impact roles that define the future of the customer support services industry.
Job Overview
We are currently seeking a talented individual for the Polish Speaking Support Specialist position in Bulgaria. This is a unique opportunity for a motivated professional to advance their career within a dynamic customer support services environment while enjoying the vibrant lifestyle that comes with one of the most exciting jobs in Bulgaria.
Key Responsibilities
- Provide high-quality technical and functional support to Polish-speaking customers across multiple communication channels.
- Ensure customer satisfaction by resolving complex inquiries within the customer support services sector.
- Maintain accurate records of customer interactions and service documentation.
- Collaborate with international teams to optimize support workflows and communication standards.
- Stay updated on product knowledge to provide accurate and efficient troubleshooting advice.
- Act as a brand ambassador, ensuring professional representation of the company in every interaction.
- Contribute to the continuous improvement of support protocols within the organization.
Requirements
- Native or fluent Polish (spoken and written).
- Valid EU passport (mandatory for relocation to Bulgaria).
- Strong proficiency in English to facilitate team communication.
- Previous experience in customer support services or a similar client-facing role is highly desirable.
- Excellent problem-solving skills and a proactive, customer-centric attitude.
- Availability to work on-site in Sofia, Bulgaria.
Benefits
What We Offer
- Competitive Monthly Salary reflecting your skills and experience.
- Fully Paid Training to ensure you excel in your new Polish-speaking job.
- Comprehensive Health Insurance package.
- Fully Paid Relocation Package (flight, transfer, hotel) to ensure a smooth transition to your new home in Bulgaria.
- Monthly Performance Bonus linked to your individual and team KPIs.
- €1,500 Signing Bonus (one-time) for all new hires joining our Polish Speaking Support Specialist position in Bulgaria.
- And Much More... including career progression opportunities within the group.
Life in Bulgaria
Bulgaria is a hidden gem in Europe, offering an exceptional quality of life, a rich historical landscape, and a warm, inviting climate. Professionals seeking jobs in Bulgaria will find a thriving expat community, a low cost of living, and breathtaking nature that ranges from alpine mountain ranges to the scenic Black Sea coast.
Relocating for this Polish Speaking Support Specialist position in Bulgaria allows you to experience the vibrant culinary scene and cultural energy of Sofia. Bulgaria provides the perfect balance of professional growth and leisure, making it the ideal destination for anyone searching for rewarding Polish-speaking jobs abroad.
How to Apply
If you are ready to take the next step in your career and join a forward-thinking team in the heart of the Balkans, we invite you to apply now. Please submit your CV and our recruitment experts at Mercier Consultancy Group will be in touch to discuss your future.