L2 / L3 Support Engineer.
This is the employer's own posting, not a copy on a job board.
What we know
Is it still open?
Confirmed still open
Last checked 20h ago — checked against the employer's own applicant tracking system, which is the company answering directly.
We re-read the employer's own applicant tracking system and the posting was still there. That is the company answering directly.
How old is it?
Posted 51d ago
The date the source published, not the day we noticed it (2026-07-26). Last seen at its source just now.
Is it remote?
Marked remote on the employer's board
Their board carries a remote setting on this posting — a field they filled in, not wording we read. The location field names somewhere specific, which is usually where the team or the entity sits.
Who may apply?
Ukraine, Poland, Romania, Bulgaria, Czechia
The description states no restriction of its own. This is the source's own tag.
Pay not stated
Similar roles pay PLN 319k–368k/yr
Middle 50% of 25 listings that do state pay — Engineering · all levels · Poland · PLN/year. This employer has published no salary; this is what comparable listings we hold disclose, never converted between currencies or periods. How this is calculated.
Skills named in the ad
Recognised terms only, from a fixed vocabulary — this is what CV matching compares against.
Carried by 1 source
-
workable employer's own board first seen 11d ago · last seen just now
The listing
Are you passionate about solving complex technical issues and keeping enterprise systems running smoothly? Do you enjoy investigating production incidents, identifying root causes, and working across multiple technologies? Would you like to support a large-scale international analytics platform? Then we have an exciting opportunity for you!
The international IT company Intetics is looking for an experienced L2 / L3 Support Engineer to join our team.
The role involves providing advanced technical support for enterprise analytics solutions built on Microsoft Power BI, Microsoft Fabric, ETL platforms, and GIS technologies. You will investigate and resolve production incidents, monitor system performance, collaborate with engineering teams, and help ensure the stability and reliability of business-critical data platforms. If you're looking for an opportunity to work with modern data technologies in an international environment, we'd love to hear from you!
Requirements
- Investigate and resolve L2/L3 production incidents.
- Support Power BI datasets, gateways, semantic models, and dashboard environments.
- Troubleshoot ETL pipelines, data integration processes, and data quality issues.
- Support GIS platforms and spatial data services.
- Perform root cause analysis and implement long-term solutions.
- Monitor system performance and proactively identify potential issues.
- Support software releases, patches, and platform upgrades.
- Maintain technical documentation, runbooks, and knowledge base articles.
- Collaborate with business users and engineering teams to ensure timely issue resolution.
Requirements
- Experience providing L2/L3 production support.
- Strong knowledge of Microsoft Power BI.
- Experience supporting ETL or data integration platforms.
- Experience performing root cause analysis and troubleshooting production environments.
- Knowledge of monitoring tools and performance optimization.
- Experience working within SLA-driven support processes.
- Strong communication and documentation skills.
Nice to Have:
- Experience with Microsoft Fabric.
- Experience supporting ArcGIS or QGIS environments.
- Experience with Azure Data Factory.
- Experience supporting enterprise analytics or data platform solutions.