HireHawk
via Workable
Staffing Account Manager (Remote) | LATAM
This is the employer's own posting, not a copy on a job board.
What we know
Is it still open?
Confirmed still open
Last checked 1d ago — checked against the employer's own applicant tracking system, which is the company answering directly.
We re-read the employer's own applicant tracking system and the posting was still there. That is the company answering directly.
How old is it?
Posted 12d ago
The date the source published, not the day we noticed it (2026-09-03). Last seen at its source just now.
Is it remote?
Marked remote on the employer's board
Their board carries a remote setting on this posting — a field they filled in, not wording we read. The location field names somewhere specific, which is usually where the team or the entity sits.
Who may apply?
Colombia, Nicaragua, Argentina, Mexico, Chile, El Salvador
The description states no restriction of its own. This is the source's own tag.
Pay not stated
Similar roles pay $1,201–1,938/mo
Middle 50% of 10 listings that do state pay — Sales & Marketing · all levels · Colombia · USD/month. This employer has published no salary; this is what comparable listings we hold disclose, never converted between currencies or periods. How this is calculated.
Skills named in the ad
Recognised terms only, from a fixed vocabulary — this is what CV matching compares against.
Carried by 1 source
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workable employer's own board first seen 11d ago · last seen just now
The listing
At HireHawk, we believe in building strong, long-term partnerships with our clients by delivering exceptional service and results. We work with global companies and top-tier talent, helping them scale through high-quality recruiting and operational excellence.
About the Role:
As an Account Manager, you will play a critical role in managing client relationships, driving retention, and identifying opportunities for growth. You’ll act as the bridge between clients and internal teams, ensuring seamless execution, proactive communication, and a consistently high-quality experience.
Responsibilities:
- Build and maintain strong relationships with key client accounts, ensuring high satisfaction and long-term retention
- Serve as the primary point of contact between clients and candidates, ensuring clear, timely, and professional communication throughout the hiring process
- Act as a liaison between clients, candidates, and internal teams (recruitment, operations, and leadership) to ensure alignment with client needs and expectations
- Attend and support client interviews, facilitating communication, gathering feedback, and ensuring a smooth interview experience for both clients and candidates
- Monitor the full recruitment lifecycle for assigned accounts, ensuring timely progress, quality delivery, and adherence to client requirements
- Partner with recruitment teams to match top talent with client needs and ensure successful placements
- Identify opportunities for account growth and collaborate with sales teams to expand staffing services
- Track and analyze account performance metrics, providing insights and recommendations for continuous improvement
- Lead contract renewals and support negotiations, ensuring alignment with company standards and client expectations
- Oversee the preparation and delivery of client reports, updates, and presentations
- Proactively address client and candidate concerns, resolving issues efficiently and maintaining a high level of service
- Manage account budgets and ensure financial targets and margins are achieved
- Conduct regular check-ins with clients to review performance, hiring progress, and future workforce strategies
- Mentor and support junior team members, contributing to overall team performance and development
Requirements
- 3+ years of experience in account management, staffing, recruiting, or a client-facing role within the staffing industry
- Proven experience managing client relationships and delivering high levels of customer satisfaction
- Strong understanding of the full recruitment lifecycle and staffing processes
- Excellent communication and interpersonal skills, with the ability to build trust with clients and candidates alike
- Strong organizational and time management skills, with the ability to manage multiple accounts and priorities simultaneously
- Analytical mindset with experience tracking performance metrics and using data to drive decisions
- Ability to problem-solve quickly and handle client and candidate concerns in a professional manner
- Experience working cross-functionally with recruiting, sales, and operations teams
- Familiarity with ATS, CRM systems, and other recruitment or account management tools
- Ability to work in a fast-paced, dynamic environment and adapt to changing client needs
- Strong negotiation skills and experience supporting contract discussions or renewals (preferred)
Why join HireHawk?
- Work with global clients and top-tier talent
- Be part of a fast-growing, high-performance team
- Opportunity to drive real impact on client success and company growth
- Collaborative, supportive, and high-energy culture
Benefits
- Access to a $200K+ perk marketplace with discounts on 150+ global services.
- Option to withdraw up to 50% of approved earnings before payday.