Virtual Staff 365
via Workable
Social Media & Email Marketing Manager
This is the employer's own posting, not a copy on a job board.
What we know
Is it still open?
Confirmed still open
Last checked 18h ago — checked against the employer's own applicant tracking system, which is the company answering directly.
We re-read the employer's own applicant tracking system and the posting was still there. That is the company answering directly.
How old is it?
Posted 25d ago
The date the source published, not the day we noticed it (2026-08-21). Last seen at its source 3h ago.
Is it remote?
Marked remote on the employer's board
Their board carries a remote setting on this posting — a field they filled in, not wording we read. The location field names somewhere specific, which is usually where the team or the entity sits.
Who may apply?
Philippines
The description states no restriction of its own. This is the source's own tag.
Pay not stated
Similar roles pay $1,500–1,775/mo
Middle 50% of 12 listings that do state pay — Content & Media · all levels · Philippines · USD/month. This employer has published no salary; this is what comparable listings we hold disclose, never converted between currencies or periods. How this is calculated.
Skills named in the ad
Recognised terms only, from a fixed vocabulary — this is what CV matching compares against.
Carried by 1 source
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workable employer's own board first seen 10d ago · last seen 3h ago
The listing
Our client is a Sydney-based e-commerce business operating in the wholesale and retail garden decor sector with seven years of successful trading across Australia. They operate with a small, agile team that highly values initiative, accuracy, and leveraging modern AI tools to work smarter.
They are now seeking to hire a Social Media & Email Marketing Manager to lead organic social channels, execute automated email campaigns, and drive audience engagement. This role plays a vital part in building brand loyalty, nurturing customer journeys, and continually optimising marketing performance through data-led decisions.
Job Responsibilities
Social Media & Community Management
- Plan and maintain organic content calendars for Facebook and Instagram
- Write, create, and schedule engaging organic social media posts
- Manage all day-to-day operations within Meta Business Suite
- Prepare eye-catching graphics and creative assets using Canva and AI tools
- Monitor and respond promptly to routine social media comments and messages
Email Marketing & Automation
- Build and dispatch Klaviyo email campaigns, newsletters, promotions, and product launches
- Create and maintain automated email flows including welcome, abandoned cart, post-purchase, and win-back sequences
- Segment customer lists effectively based on engagement behaviour and purchase history
- Personalise email content for varied customer cohorts to boost conversion
- Conduct systematic A/B testing across subject lines, body content, offers, and send times
Strategy, Analytics & AI Integration
- Monitor performance and compile reports on engagement, open rates, click-through rates, conversions, and revenue
- Recommend actionable campaign improvements using performance data insights
- Support paid Meta campaigns through target audience research, creative preparation, and performance reporting
- Conduct regular competitor analysis, trend research, and content ideation
- Utilize AI tools such as ChatGPT and Claude daily to enhance productivity and content output
Requirements
- Minimum 5 years of experience in social media management or email marketing within retail or e-commerce
- Advanced hands-on proficiency with Meta Business Suite managing Facebook and Instagram accounts
- Advanced expertise in Klaviyo managing campaigns, flows, customer segmentation, and reporting
- Intermediate to advanced skill in Canva and generative AI tools such as ChatGPT or Claude
- High level of written English communication proficiency
- Data-driven mindset with proven capability to interpret metrics and adjust marketing strategies
- Reliable hardware setup with minimum i5/i7 10th Gen processor, 16GB RAM, dual monitors, and high-speed internet with a backup connection
Nice-to-Have Skills
- Prior experience in the garden decor, home, or wholesale e-commerce spaces
- Hands-on exposure to assisting with paid Meta advertising setup and creative preparation
- Practical experience writing custom AI prompts to streamline copy and design workflows
Benefits
- Permanent work-from-home set-up
- Dayshift (Australian Eastern Standard Time business hours)
- Full-time job
- HMO (STAFF only)
- Annual leave
- 13-month pay
- With Government mandated benefits