VirtueStaff
via Workable
Legal Intake Specialist
This is the employer's own posting, not a copy on a job board.
What we know
Is it still open?
Confirmed still open
Last checked 21h ago — checked against the employer's own applicant tracking system, which is the company answering directly.
We re-read the employer's own applicant tracking system and the posting was still there. That is the company answering directly.
How old is it?
Posted 12d ago
The date the source published, not the day we noticed it (2026-09-03). Last seen at its source 3h ago.
Is it remote?
Marked remote on the employer's board
Their board carries a remote setting on this posting — a field they filled in, not wording we read. The location field names somewhere specific, which is usually where the team or the entity sits.
Who may apply?
Philippines, Panama, Mexico, Colombia, Pakistan, South Africa
The description states no restriction of its own. This is the source's own tag.
Pay not stated
Similar roles pay $140.2k–210.6k/yr
Middle 50% of 200 listings that do state pay — Legal & Compliance · all levels · Americas · USD/year. This employer has published no salary; this is what comparable listings we hold disclose, never converted between currencies or periods. How this is calculated.
Skills named in the ad
Recognised terms only, from a fixed vocabulary — this is what CV matching compares against.
Carried by 1 source
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workable employer's own board first seen 10d ago · last seen 3h ago
The listing
VirtueStaff is looking for an ambitious and results-driven Legal Intake & Sales Specialist on behalf of our law firm client. In this role, you will act as the crucial link between prospective clients and the firm, managing inbound calls, conducting thorough intake interviews, and guiding leads through the decision to hire the firm. This position demands a mix of polished customer service, receptionist proficiency, and strong sales ability to build immediate rapport, qualify potential cases, and convert inquiries into retained clients.
Responsibilities
- Answer inbound client calls promptly and professionally while representing the firm with excellent phone etiquette.
- Conduct structured intake interviews to screen potential clients, collect accurate case details, and determine eligibility based on firm criteria.
- Utilize sales techniques and active listening to articulate the firm's legal services, overcome prospect hesitation, and ask for the consult or agreement signature.
- Schedule consults with legal staff or send retainer agreements directly to prospective clients following successful intake calls.
- Follow up consistently with uncommitted leads, web inquiries, and missed inbound opportunities to maximize client conversion rates.
- Log all incoming call data, case notes, consult schedules, and lead statuses accurately within the firm's CRM or legal management software.
Requirements
- Prior experience conducting client intake within a legal practice environment is required.
- Strong sales background with demonstrated success in consultative selling, closing agreements, or handling objections over the phone.
- Experience in receptionist, front desk, or high-volume call handling roles with an emphasis on customer service.
- Direct working experience within the legal industry is strongly preferred.
- Excellent verbal and written communication skills in English with a professional, empathetic phone demeanor.
- High attention to detail when documenting client case facts, entering CRM records, and routing information to legal teams.
Benefits
- Work From Home
- Performance Bonus