Prior Authorization Pharmacy Technician
This is the employer's own posting, not a copy on a job board.
What we know
Is it still open?
Confirmed still open
Last checked 13h ago — checked against the employer's own applicant tracking system, which is the company answering directly.
We re-read the employer's own applicant tracking system and the posting was still there. That is the company answering directly.
How old is it?
Posted 23d ago
The date the source published, not the day we noticed it (2026-09-08). Last seen at its source just now.
We have tracked this listing since 8 Sep 2026 (23 days). The employer's board dropped it once and re-listed it; it was last seen there just now.
Is it remote?
Remote
That is the location the employer filed this posting under. Quoted as written — we do not re-word the source's own location.
Who may apply?
Not stated
The description states no restriction of its own. This is the source's own tag.
Pay
$20–22/hr
Read out of the job description by us, not from a structured field. Shown in the posting's own currency and period; we never convert.
Skills named in the ad
Recognised terms only, from a fixed vocabulary — this is what CV matching compares against.
Carried by 1 source
-
greenhouse employer's own board first seen 23d ago · last seen just now
The listing
Schedule: Full-time, Monday through Friday. Occasional weekend rotation as needed during busy / holiday seasons.
Job Purpose:
In this role, the individual will support patient care by removing barriers to medication access. This includes working with insurance companies and clinician offices to facilitate medication approvals through prior authorizations, as well as collaborating with patients and various funding sources, such as foundations or pharmaceutical manufacturers, to obtain financial assistance for high-cost copays. The role also involves providing phone support to patients, navigating pharmacy dispensing systems to adjudicate claims, process refills, and promoting medication adherence.
Job Duties:
- Communicate directly with insurance companies to facilitate medication approvals.
- Navigate pharmacy operating systems to input data, adjudicate test claims, and develop action plans for follow-up.
- Communicate effectively across databases, electronic medical records, and email systems to document patient concerns, prior authorization status, and financial assistance needs.
- Review prescriptions with physicians’ offices to ensure optimal patient care.
- Maintain complete and accurate records of patient communications.
- Assist patients with managing their pharmacy insurance claims.
- Collaborate closely with pharmacists and pharmacy liaisons to deliver a coordinated, high-quality patient care experience.
- Communicate directly with patients via phone to support medication adherence and compliance.
- Research and analyze information to support strategic decision-making.
- Manage, organize, and update relevant data within database systems.
- Apply observations and recommendations to improve operations, productivity, quality, and customer service standards.
- Identify trends, resolve issues, recommend improvements, and implement changes.
- Participate actively in process improvement initiatives.
- Act as a value-added business partner to stakeholders across the organization.
- Protect organizational value by maintaining confidentiality of information.
- Maintain professional knowledge by participating in educational opportunities, reading professional publications, and engaging in professional networks and organizations.
- Minimal in-state or out-of-state travel may be required.
- Perform other duties as assigned.
Compensation:
Experience/ Education:
Required Licensure/Certification: We are seeking experienced, state registered pharmacy technicians. If the candidate lives in a state that does not require registration (Delaware, Hawaii, New York), then the candidate agrees to obtain a state license withing 6 months of employment and must be nationally certified (PTCB or NHA) at time of hire. In all other cases, PTCB or NHA is highly preferred but not required (must be obtained within 9 months of employment). Should additional licensure need to be obtained, the applicant will commit to obtaining the required licensure within a mutually agreed upon timeframe. Continued employment is contingent upon meeting these requirements.
Years of Experience: Required 1+ years as a Pharmacy Technician
Education: High school diploma or GED required
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Solid computer skills are required, including proficiency in Microsoft Office tools (Outlook, Teams, Word, Excel, and PowerPoint) for communication, documentation, and data management, as well as, navigating the internet and web-based platforms. Data entry and computer skills will be evaluated through an assessment as part of the pre-employment process.
Shields Health Solutions provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.