Mercier Consultancy Group
via Workable
German Speaking Back Office Gaming Support Specialist - Work In Sofia, Bulgaria
This is the employer's own posting, not a copy on a job board.
What we know
Is it still open?
Confirmed still open
Last checked 10h ago — checked against the employer's own applicant tracking system, which is the company answering directly.
We re-read the employer's own applicant tracking system and the posting was still there. That is the company answering directly.
How old is it?
Posted 16h ago
The date the source published, not the day we noticed it (2026-09-15). Last seen at its source 2h ago.
Is it remote?
Marked remote on the employer's board
Their board carries a remote setting on this posting — a field they filled in, not wording we read. The location field names somewhere specific, which is usually where the team or the entity sits.
Who may apply?
Bulgaria, Germany, Switzerland, Austria, Poland, Greece
The description states no restriction of its own. This is the source's own tag.
Pay not stated
Similar roles pay €1,350/mo
Middle 50% of 9 listings that do state pay — Customer · all levels · Greece · EUR/month. This employer has published no salary; this is what comparable listings we hold disclose, never converted between currencies or periods. How this is calculated.
Skills named in the ad
Recognised terms only, from a fixed vocabulary — this is what CV matching compares against.
Carried by 1 source
-
workable employer's own board first seen 10h ago · last seen 2h ago
The listing
German Speaking Back Office Gaming Support Specialist
About Mercier Consultancy Group
Mercier Consultancy Group is a premier international recruitment firm, specializing in connecting top-tier talent with industry-leading organizations across Europe. We pride ourselves on our bespoke approach to career development, ensuring our candidates find the perfect alignment within dynamic, high-growth sectors like the gaming industry.
Job Overview
We are currently seeking a motivated professional for a German Speaking Back Office Gaming Support Specialist position in Bulgaria. This role is an incredible opportunity to join the fast-paced world of esports and digital gaming while enjoying the vibrant expat community found in one of the most sought-after German-speaking jobs in Europe.
Key Responsibilities
- Provide expert back-office support for premium gaming and esports platforms via email, chat, and internal ticketing systems.
- Ensure seamless user experiences by managing account verifications, payment resolutions, and technical inquiries.
- Monitor gaming activity to ensure compliance with international gaming regulations and industry safety standards.
- Maintain high levels of customer satisfaction by delivering precise and empathetic communication in German.
- Collaborate with international teams to refine internal processes and elevate the support standards of our gaming partners.
- Stay updated on the latest trends and tournament updates within the esports landscape to better assist our global player base.
- Maintain meticulous documentation of all support interactions within our CRM databases.
Requirements
- Native or fluent German (spoken and written).
- Valid EU passport (mandatory).
- Genuine passion for the Gaming & Esports industry.
- Strong proficiency in PC literacy and multi-tasking across digital platforms.
- Excellent analytical skills with a focus on problem-solving in a fast-paced environment.
- Ability to relocate to Sofia for this German Speaking Back Office Gaming Support Specialist position in Bulgaria.
Benefits
What We Offer
- Competitive Monthly Salary.
- Fully Paid Training on gaming systems and industry software.
- Comprehensive Health Insurance and wellness benefits.
- Fully Paid Relocation Package (flight, transfer, hotel) to simplify your move for one of the top-rated jobs in Bulgaria.
- Attractive Monthly Performance Bonus.
- Career development opportunities within the booming esports sector.
- And Much More...
Life in Bulgaria
Living in Bulgaria offers an exceptional quality of life, blending ancient history with a modern, buzzing urban culture. As you explore jobs in Bulgaria, you will discover a country known for its incredible weather, vibrant nightlife, and affordable living standards, making it the perfect backdrop for your international career journey.
The local community is welcoming, and the capital city, Sofia, serves as a hub for talent from all over the world. With a relocation package designed to ensure a smooth transition, you will find that settling into your new life in Bulgaria is both exciting and rewarding, providing you the perfect balance of professional growth and personal enrichment.
How to Apply
If you are ready to take your career to the next level in the gaming sector, we invite you to join our team. Click Apply Now to submit your application for the German Speaking Back Office Gaming Support Specialist position in Bulgaria. We look forward to facilitating your next great career move.
Sincerely,
The Recruitment Team at Mercier Consultancy Group