Clera
via Ashby
Senior Agent Product Manager
This is the employer's own posting, not a copy on a job board.
What we know
Is it still open?
Confirmed still open
Last checked 6h ago — checked against the employer's own applicant tracking system, which is the company answering directly.
We re-read the employer's own applicant tracking system and the posting was still there. That is the company answering directly.
How old is it?
Posted 6h ago
The date the source published, not the day we noticed it (2026-09-15). Last seen at its source 2h ago.
Is it remote?
Marked remote on the employer's board
Their board carries a remote setting on this posting — a field they filled in, not wording we read. The location field names somewhere specific, which is usually where the team or the entity sits.
Who may apply?
Los Angeles
The description states no restriction of its own. This is the source's own tag.
Pay not stated
Similar roles pay $166.8k–200.7k/yr
Middle 50% of 123 listings that do state pay — Product · Senior · United States · USD/year. This employer has published no salary; this is what comparable listings we hold disclose, never converted between currencies or periods. How this is calculated.
Skills named in the ad
Recognised terms only, from a fixed vocabulary — this is what CV matching compares against.
Carried by 1 source
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ashby employer's own board first seen 6h ago · last seen 2h ago
The listing
About the Role
This is a forward-deployed, customer-facing role at the intersection of AI automation and enterprise financial services. You will own the end-to-end delivery of an AI agent platform into complex customer environments, serving as the primary technical and strategic partner for enterprise clients. The role sits at the heart of the business, bridging customers, engineering, and product to drive measurable operational outcomes.
What You'll Do
Scope and lead end-to-end implementation projects that deeply embed the AI platform into customer operations, driving strategic outcomes.
Conduct deep-dive discovery to define customer objectives, technical requirements, and the operational landscape for successful deployment.
Guide customers in tailoring and optimizing AI agent capabilities to solve unique operational challenges and maximize resolution rates.
Analyze performance data to track AI effectiveness, drive continuous improvement, and ensure customers realize measurable value.
Serve as the primary technical interface during pre-sales cycles, supporting proof-of-concepts, due diligence, and transitions to implementation.
Act as the voice of the customer internally, collaborating with AI, Engineering, and Sales teams to shape the product roadmap.
Build scalable onboarding and implementation processes that set customers up for long-term success.
Manage project risks and governance related to AI deployment, ensuring solutions meet compliance, security, and responsible AI standards.
What We're Looking For
5+ years in forward-deployed, customer-facing technical roles delivering enterprise software or AI platform implementations.
Hands-on experience with APIs, system integrations, and technical solution design in enterprise environments.
Track record of owning and delivering complex, multi-stakeholder technical projects end-to-end, from scoping through implementation.
Comfortable using analytical tools and SQL or data warehouses (such as BigQuery) to surface insights and guide decisions.
Experience supporting pre-sales cycles, including designing and running proof-of-concepts and technical due diligence.
Experience managing compliance, security, or risk governance in regulated or enterprise technology deployments.
Confident communicating across all audiences, from engineering teams to senior enterprise leadership.
Thrives in ambiguity, proactively creating structure and driving clarity.
Entrepreneurial mindset with the ability to balance customer goals against technical feasibility.
Background in financial services, banking, or fintech is a strong plus.
Familiarity with AI/ML product management, agent-based automation, or responsible AI governance frameworks is a plus.
Location
On-site in Los Angeles, CA. Visa sponsorship is not available for this role.