SSC HR Solutions
via Workable
Senior Telecom Data Architect - BSS/OSS & Customer Data
This is the employer's own posting, not a copy on a job board.
What we know
Is it still open?
Confirmed still open
Last checked 8h ago — checked against the employer's own applicant tracking system, which is the company answering directly.
We re-read the employer's own applicant tracking system and the posting was still there. That is the company answering directly.
How old is it?
Posted 22h ago
The date the source published, not the day we noticed it (2026-09-17). Last seen at its source 1h ago.
Is it remote?
Marked remote on the employer's board
Their board carries a remote setting on this posting — a field they filled in, not wording we read. The location field names somewhere specific, which is usually where the team or the entity sits.
Who may apply?
Egypt
The description states no restriction of its own. This is the source's own tag.
Pay not stated
Similar roles pay €65k–104k/yr
Middle 50% of 37 listings that do state pay — Engineering · Senior · EMEA · EUR/year. This employer has published no salary; this is what comparable listings we hold disclose, never converted between currencies or periods. How this is calculated.
Skills named in the ad
Recognised terms only, from a fixed vocabulary — this is what CV matching compares against.
Carried by 1 source
-
workable employer's own board first seen 8h ago · last seen 1h ago
The listing
Senior Telecom Data Architect – BSS/OSS & Customer Data
Role Overview
We are seeking an experienced Senior Telecom Data Architect to lead the design and delivery of complex telco data models across BSS, OSS, customer, product, service, and usage domains.
The ideal candidate will have strong hands-on experience with telecommunications data architecture and modelling, including TM Forum SID, eTOM, 3GPP charging/CDR structures, BSS/OSS data, identity resolution, and customer data platforms.
This role will own the telco data model from source-system discovery through to canonical entities, data mappings, identity rules, and detailed implementation specifications. The successful candidate will also work directly with client stakeholders to understand business requirements and translate them into practical, implementable data solutions.
Key Responsibilities
- Own and define the end-to-end telco data model, covering source systems, canonical entities, relationships, attributes, and business definitions.
- Lead data discovery and requirements workshops with client stakeholders across business and technology teams.
- Map data from BSS and OSS source systems into a canonical data model.
- Define clear relationships between Party, Customer, Account, Subscriber, Service, Product, and Resource entities, including complex B2B, household, and family-plan scenarios.
- Design and document identity resolution rules, particularly around MSISDN, customer, subscriber, SIM, and account relationships.
- Address telecom-specific identity scenarios including number portability, SIM swaps, and number recycling.
- Work with telecom usage and charging data, including CDRs/xDRs, mediation, rating, charging, and billing structures.
- Develop detailed data mapping specifications, transformation rules, data definitions, and implementation-ready documentation.
- Collaborate with data engineering, architecture, product, BSS/OSS, and business teams to ensure the data model can be implemented effectively.
- Support the design and implementation of Customer Data Platforms (CDP), Single Customer View (SCV), and customer 360 solutions.
- Ensure data architecture aligns with relevant telecom standards and enterprise data governance requirements.
Required Experience & Skills
- 7+ years of professional experience in data architecture, data modelling, or data engineering within the telecommunications industry.
- Proven hands-on experience with telecom data models and BSS/OSS environments.
- Strong working knowledge of TM Forum SID and eTOM.
- Practical understanding of 3GPP charging and CDR/xDR structures.
- Strong understanding of telecom BSS/OSS domains, including:
- Product Catalog
- Order Management
- Mediation
- Rating & Charging
- Billing
- Collections
- Inventory
- Deep understanding of telecom customer and service entities, including Party, Customer, Account, Subscriber, Service, Product, and Resource.
- Hands-on experience with identity resolution and customer matching, including MSISDN-based identity scenarios.
- Strong SQL and data mapping skills.
- Experience designing canonical data models and translating source-system structures into business-ready data models.
- Ability to produce detailed, implementation-ready specifications, rather than high-level conceptual documentation only.
- Strong stakeholder management and communication skills, with experience facilitating requirements and data discovery workshops.
Preferred Experience
- Experience delivering a Customer Data Platform, Customer 360, or Single Customer View solution.
- Experience with consent management and data governance frameworks.
- Experience working directly with telecom clients and leading cross-functional data discovery workshops.
- Experience integrating data across multiple BSS, OSS, CRM, billing, charging, and network-related systems.
- Experience working in large-scale or multi-country telecommunications environments.
Education
Bachelor's or Master's degree in Computer Science, Information Systems, Data Engineering, Telecommunications, or a related field is preferred.