Customer Quality Engineer
This is the employer's own posting, not a copy on a job board.
What we know
Is it still open?
Confirmed still open
Last checked 5h ago — checked against the employer's own applicant tracking system, which is the company answering directly.
We re-read the employer's own applicant tracking system and the posting was still there. That is the company answering directly.
How old is it?
Posted 70d ago
The date the source published, not the day we noticed it (2026-07-23). Last seen at its source just now.
We have tracked this listing since 22 Sep 2026 (9 days). The employer's own board has carried it every time we have read it, most recently just now.
Is it remote?
The listing says yes
The location field doesn't say remote, so our assessment is based on the title or the description. Read the listing before applying.
Who may apply?
Chennai
The description states no restriction of its own. This is the source's own tag.
Pay not stated
Similar roles pay $6,750–7,250/mo
Middle 50% of 9 listings that do state pay — Engineering · all levels · India · USD/month. This employer has published no salary; this is what comparable listings we hold disclose, never converted between currencies or periods. How this is calculated.
Skills named in the ad
Recognised terms only, from a fixed vocabulary — this is what CV matching compares against.
Carried by 1 source
-
workday employer's own board first seen 9d ago · last seen just now
- location not stated
The listing
Job Description:
Job Description Summary:
Customer Quality Engineer will be the face for Quality to various 3M customers in the Chennai region working very closely with them in understanding their current, future and potential Quality requirements/ concerns & taking up them with the CFT to drive resolution in terms of corrective, preventive or improvement actions.
This CQE position will play an important role in ensuring timely resolution of customer concerns and preventing any disruption to assembly operations.
In addition, this role will proactively capture the voice of the customer at FATP (Final assembly and testing plant) locations, strengthen customer engagement, and continuously support improvement in the overall customer quality experience.
The Position will also work with local and Global teams to ensure quality issues are resolved on time and work towards achieving zero defect target
Primary Responsibilities include but are not limited to the following:
- Handling customer complaints, deployment of containment action to avoid line issues/ stoppage, driving permanent corrective & preventive action in co-ordination with technical & plant teams
- Ensure on time Closure of CAPA on customer portals
- Negotiation & convincing customer in case of a concern at customer end where there is no quality issue from 3M product
- Regularly visits customers to keep up the Quality rhythm.
- Participation in trials at customer line for New Products and preventing Quality concerns
- Provide inputs to CFT & manufacturing plant on new products/ customer complaints based on observations at customer end for necessary corrective / preventive actions
- Works closely with global technical and quality teams
- Drive projects for achieving customer Quality targets to achieve zero defect
- Participates in project planning. Assists in establishing project objectives and priorities.
- Maintains an awareness of Quality and works with the regional Technical & sales teams.
- Leads customer meetings on Quality complaints/improvement.
- Work on necessary quality documentation
The primary job location - Sriperumbudur
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